Leave a Review The Star ePaper
Poor
No ability to save articles. I’m a journalist and I want to be able to archive stories for ideas and background info. At least to be able to go to print dialogue and save as pdfs. Nope. I can do from the webpage on my laptop but not on the app. If the Star wants to see how to make a highly functional virtual newspaper app (which also allows easy saving/printing of articles) check out The Edge Malaysia.Show lessSeriously ?
How can the leading English Daily in a country ever come up with such a crappy app ? Nothing seems to work. Downloads take forever for such a simple thing as downloading a single day’s issue of newspaper, notwithstanding the fact that we are paying an annual subscription for it. Even after updating the app everytime, it still faces the same problems . If the App Store ever allows us to issue 1/2 a star for rating, I would have done so without any hesitation.Show lessFinally sorted out all the complaints ...
After many email complains to the paper’s management they have finally got their “developers” to solve the frequent crashes and silly screen capture restriction.
It should not have taken this long for a major newspaper to resolve these complaints.
With this 1.4 release I’ve not experienced anymore “crashes”.
Finally....
I now rate it 4 starsShow lessDeveloper Response
Dear Zerkoman, thank you for your 4 star rating. We appreciate your continuous support and we hope to bring more joy in your reading pleasure :) If you have any further feedback or suggestions, you could also write to us at customerservice@thestar.com.my. We would love to hear from you!CANCEL or DON’T subscribe
Hopeless app, inconvenient to reader. Will cancel. truly regretted in subscribing.Developer Response
We thank you for your interest in our app and sorry for the unpleasant experience you had with our app. Could you please update the app to the latest version as we have fixed some bugs in the older version. Do write to us at customerservice@thestar.com.my if you still face any issue. Thank you for your support.Prone to crashing
This app won’t run on my old iPad. On my newer iPad, it will crash randomly and I have to open the app again and look for the last read page.Developer Response
Thank you for reaching out to us and we apologise for your unpleasant experience. Kindly update your app to the latest version for more stability and reliability. Please contact us at customerservice@thestar.com.my and we will gladly help you in resolving the issue.Keeps crashing
Everytime when I try to read, it kept crashing!