Leave a Review Frog
Privacy information abuses
If you add your credit card into this app ,you can find nowhere to remove your card information.someone else can see my bank info and get their internet package but charged on my account .really crazy!!Developer Response
Please email us at appstoresupport.GRC02@cosmote.gr so we can investigate the issue.So easy
Frog is working out really well for us. We are English speakers struggling with Greek, and it’s been good that Frog/Cosmote have English translations. The offers have been good and the service at the shop very friendly and helpful. The app is easy to use and informative.Best choice
I just love frog. Great signal, great packs for minutes or dataGood application but with some bugs
Pros
1. English meniu, thank you.
2. Easy to use
3. Clean meniu
4. Layout
5. Responsive
6. Great customer service
Cons 1.
Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
Overall a very good and robust application!
Thank you! Keep a good service !Show lessDeveloper Response
Thank you for the positive review! If the issue with your credit card remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked furtherGood application but with some bugs
Pros
1. English meniu, thank you.
2. Easy to use, clean meniu and layout
3. Responsive
Cons
1. Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works
2. I can top-up the balance only with payzy by cosmote or PayPal. The top-up option using a debit/credit card disappear from the up
Overall a very good and robust application!
Thank youShow lessTop up fail
For some reason i can’t top up using my master card. I need helpDeveloper Response
If the issue remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked furtherUnlimited data stopped working
Bought a sim with unlimited data a week ago and now data has stopped working altogether. Don’t have international calls and so can’t call customer serviceDeveloper Response
Good evening. For this issue you need to contact the Frog social media channels.Nemanja
Very good application!Developer Response
Thank you for the positive feedback!