Frog User Reviews

Frog
Frog
COSMOTE Telecommunications S.A.

Top reviews

Leave a Review Frog
  • Privacy information abuses

    If you add your credit card into this app ,you can find nowhere to remove your card information.someone else can see my bank info and get their internet package but charged on my account .really crazy!!

    Developer Response

    Please email us at appstoresupport.GRC02@cosmote.gr so we can investigate the issue.
  • So easy

    Frog is working out really well for us. We are English speakers struggling with Greek, and it’s been good that Frog/Cosmote have English translations. The offers have been good and the service at the shop very friendly and helpful. The app is easy to use and informative.
  • Best choice

    I just love frog. Great signal, great packs for minutes or data
  • Good application but with some bugs

    Pros
    1. English meniu, thank you.
    2. Easy to use
    3. Clean meniu
    4. Layout
    5. Responsive
    6. Great customer service

    Cons 1.
    Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works

    Overall a very good and robust application!

    Thank you! Keep a good service !
    Show less

    Developer Response

    Thank you for the positive review! If the issue with your credit card remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked further
  • Good application but with some bugs

    Pros
    1. English meniu, thank you.
    2. Easy to use, clean meniu and layout
    3. Responsive

    Cons
    1. Sometime i don't receive the code by sms for days. The solution i found is to generate the code via the cosmote what's up app (which send the code instantly) and use it in frog application and it works

    2. I can top-up the balance only with payzy by cosmote or PayPal. The top-up option using a debit/credit card disappear from the up

    Overall a very good and robust application!

    Thank you
    Show less
  • Top up fail

    For some reason i can’t top up using my master card. I need help

    Developer Response

    If the issue remains, please send us more details with your details at appstoresupport.GRC02@cosmote.gr to be checked further
  • Unlimited data stopped working

    Bought a sim with unlimited data a week ago and now data has stopped working altogether. Don’t have international calls and so can’t call customer service

    Developer Response

    Good evening. For this issue you need to contact the Frog social media channels.
  • Nemanja

    Very good application!

    Developer Response

    Thank you for the positive feedback!

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