Infomaniak kDrive User Reviews

Infomaniak kDrive
Infomaniak kDrive
Infomaniak Network SA

Top reviews

Pass.

Requires a phone number to create an account. No privacy company should be asking for one.

Response from developer

Hello, We're sorry that this security measure is inconvenient for you. It is essential for you to be able to authenticate your account to recover access to your service in case of need. Please don't hesitate to contact our support team if you have any further questions, or if you have any suggestions for improvement: https://support.infomaniak.com. Have a good day!

Photo backup freezes on large queues

I was really optimistic that kSuite and kDrive would meet my needs. The price for 3TB of storage is very good and the auto-backup of my iphones camera roll sold me.

However, with ~12,000 photos to upload, the upload process freezes constantly, even left alone for hours upload would not resume until I quit and opened the app again and a few more photos would trickle in. When I deleted some photos I didn't want from my photo gallery that were in queue the app crashed hard and would not start again until I "un-deleted"/recovered the photos from trash. I would click the icon to start the app and it would just exit instantly.

I'll just have to try another way to backup my photo library, maybe with the desktop app, but I never liked creating a virtual cloud folder on desktop - especially when the cloud drive is 6 times larger than my physical disk!
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Response from developer

Hello, Thank you for taking the time to send us your feedback. We're sorry to hear about the problem with your photos. In order to help you resolve the situation, please contact our support team (https://support.infomaniak.com). Thank you.

Accès interdit

iOS 14.2 sur iPhone 12 Pro. L’application permet de s’identifier puis dit qu’on n’a pas accès. Ensuite l’app demande de nous login de nouveau et ainsi de suite.

Best cloud storage solution

Everything works and the price is highly competitive.

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