Carb Counter User Reviews

Top reviews

Doesn’t do what it’s supposed to do

Editing fasts impossible, can’t put in food I’m eating (for example ‘double cream’). Very disappointing

No bananas?

Took a recommendation from the internet which is on me. I tried to put in banana & got nothing but processed bananas, not the actual fruit. Tried blueberries, same thing. Do people who use this app eat only processed foods? Also, it appears you can’t just look up a single food; you have to do it by breakfast, lunch, dinner. I’m sorry I didn’t read the reviews on the App Store.
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Very poor data base

Tried 5 everyday products and none of them were in the data base. I should’ve have to pay you to be your data entry processor Not impressed

Not enough days in May

I downloaded app, can’t put my bd in because the 31 isn’t available in May😢

Too many pop ups

Overall this is a poor app. It does not have enough saved foods. It seems like it does not always count all the calories and carbohydrates correctly. This app definitely needs some work.

Did not work

It would not accept my height- 5’2” and didn’t get further.

Terrible app - unable to set up profile

I was excited to find this app. Thought it might help me get control on my eating habits. Never could set up my profile. It would never get past my height. Tried sending msg from the app and it would not accept my e-mail address that I have been using for 10+ years. What a joke!!!

Not user friendly or even helpful

Since another popular carb tracker has made some undesirable updates, I decided to look for a replacement. This app does not have a very good database of foods or brands. When you do add an item to a meal, it doesn’t ask you at the time the quantity, so you have to add it then edit it for quantity. There’s no way that I’ve found to adjust your macros. It asks you your info and based on what you want(lose weight), it just gives you your daily numbers. I could not imagine actually paying for this app. In fact, after trying this out, I guess the updates to my original app don’t seem so bad after all.
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Response from developer

Hello, thanks for your feedback! Our development team will receive this information. Our development team will review your suggestion and may add it in upcoming updates. Whenever you need support, please contact us via the "Feedback" section of the app. Your 5* rating would mean a lot to us. Thank you!

Horrible

This is a horrible application! The search feature is awful! Nothing comes up! You also can’t contact anyone in anyway! I neeeeeeed my money back! Such a waste!

Response from developer

Hello, we are sorry for the issue you are having. Please describe in details and attach a screen-recording of the error so we can provide better support. If you could send us a note at the "Feedback" section of the app, we can look into this issue. We look forward to hearing from you! You can follow the instruction here to request a refund from Apple. https://support.apple.com/en-us/HT204084

Waste of $$$

Other than the sorry food list and unable to update macros manually I didnt use this app for more than 5 minutes before having severe buyers remorse. After searching for a way to contact and request refund (none listed in app) I have issued a request for full refund to the only email actually listed in app. IMO the app is crap and def not worth any money. And hopefully I wont have to spend hours/days tracking down said refund. Buyer beware!
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Response from developer

Hello, thank you for using our app! Our app is still developing, can you give us some suggestions to develop better app in the future. You can follow the instruction here to request a refund from Apple. https://support.apple.com/en-us/HT204084 When you need support, please contact us via the "Feedback" section of the app. We are hoping for a 5* rating so that we can make the app better in the future, thank you!

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