This was my first time utilizing telemedicine services for one of my fur babies. I was a little worried about how useful the service would be when addressing my pet’s health issues since there would not be a chance for a vet to interact with my dog to assess my concerns. The tech I spoke with, Sina, was able to go above and beyond addressing my concerns, explaining the possible causes and what to do and look for while treating his injury. She was able to answer all of my questions thoroughly. Prior to reaching out to Petzey I had tried to get my dog in with an emergency vet, but they were at capacity over the weekend. Getting my dog seen by his vet during the holidays was difficult and rushed. My experience with Petzey, and Sina specifically, was easy and patient focused. Sina was able to tell me what “red flags” to watch for that would indicate my dog needed to be seen in person by either an emergency vet service or his regular veterinarian. All in all, a great experience.
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