NHS Wales Asthmahub User Reviews

NHS Wales Asthmahub

THE INSTITUTE OF CLINICAL SCIENCE AND TECHNOLOGY LTD

Education

Health & Fitness

Top reviews

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Great and helpful

This app is super helpful and easy to use. Would recommend to anyone!

DazM24

a year ago

Great if it worked

Thought this was good at first but too many glitches make it impossible to use. I’d entered the wrong ‘best’ peak flow reading, but no option to edit that so had to delete my account and start from scratch. Now a week later cant access my diary at all, just the wheel of doom on a page saying I need to update my readings. Tried phone reboot, tried reinstalling the app, now I can’t even get past the login page. My iOS is up to date and other apps are fine.

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SJG9

a year ago

Response from developer

Hi, Thank you for your feedback. Could you please update the app, and email support@healthhub.wales, and we can try to resolve this issue for you.

Glitching a lot

Appears a good idea. I was hospitalised with my asthma 2wks ago and the respiratory nurse informed me of the app. I started using it and was getting to grips with it but it is now not working. I cannot enter my peak flows and cannot look at the history either. I’m sad that it’s not working as it has great potential

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Rhi 2

a year ago

Response from developer

Hi, Thank you for your feedback. Could you please update the app, and email support@healthhub.wales, and we can try to resolve this issue for you.

Great app

Was recommended this app at my asthma review great way to track your symptoms

TontoBotts

2 years ago

Response from developer

Hi, Thank you so much for your positive feedback!

Great app but can’t enter birthdate before 2011!

I was shown the app by my son’s respiratory nurse today at our appointment. It looks really useful but I haven’t been able to enter my son’s details as I can’t register with a date of birth before 2011. Would also love to see the app accommodate multiple user accounts in future (eg. My son and I both have asthma but are on different treatments - I’d love to keep track of both plans in the one app).

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SarahP79

3 years ago

Response from developer

Hi Sarah, I'm glad you are enjoying the app. Asthmahub is usually recommended for adults with Asthma. If you would like to use an app for your son I would suggest using Asthmahub for Parents, you will be able to put in his date of birth in this app with no problem. If you have any difficulties please email us at: support@healthhub.wales

App crashes when try to log in

Developer contact details found by trawling through FAQ’s, after being told by the developer they were on the site, and then having to look through every page, section and every drop down to find them. Would be nice if they were in an easier place... still crashes when you try and log in.

Possumputer

4 years ago

Response from developer

Dear Possumupter, Thank you for the feedback about our contact details being difficult to find on our website, we’ve now got a 'Contact Us' page which we hope should make it easier in future. We’re sorry that you’re still having issues with the app. Please contact us on support@healthhub.wales and we will sort this for you, but we will need more details from you such as the model of your mobile phone and the particular software version you are currently running.

Shame it is Wales only

Looked a good app to use, but you appear to have to be registered to a Welsh doctor’s surgery. Hence 1 star.

Harrier1980

4 years ago

Response from developer

Dear Harrier1980, Thanks for your review. If you live in England and want to use the app, we now have an English version available. Simply type in ICSThub into the search bar and you will see Asthmahub (England).

Nice app but weird sign-up issue

The app seems really good and collects the right info and at the right frequency. Had an odd experience during sign up on iOS - the password create and confirm offered me different characters to choose from. Really odd and entering information was very slow - phone okay on other apps email etc. Not sure if it is related to iOS version.

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BruceB007

4 years ago

Response from developer

Thank you so much for your review, we're always grateful for feedback! We're glad you're enjoying using the app, we fully investigate any less than optimal user experience so if you're able to provide us with more details about the sign up issues you had by emailing us at support@healthhub.wales and we can look deeper into this.

Great app!

This app is fantastic! GP appointments are often short and they don’t have time to go through the ins and outs of your asthma all the time so app fills lots of gaps in info for me. It’s also so useful to track my asthma and identify possible triggers I’d not thought of like the weather for example. The way it breaks down the different levels of your asthma both qualitatively and quantitatively is also incredibly helpful.

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acshep96