Truma Cooler User Reviews

Truma Cooler

Truma Geraetetechnik GmbH & Co. KG

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Excellent fridge.

I love my Truma and the excellent customer service. Thank you Truma.

BonBonk9

5 months ago

Error code makes the cooler almost useless

The don’t kill my battery setting is beyond irritating, won’t let you see what your actual temp is and should let you kill your battery if you want to. Let me decide how I want to use my so called smart cooler please, what a waste of money-

V3RI7A5

a year ago

Response from developer

Hello, we place a lot of value on constructive feedback from our users. We are happy to pass this on. Your Truma Team

Previous version was WAY better

I do not understand why app developers feel the need to fix things that weren't broken. The previous app was way better and worked flawlessly. Example; the previous version showed the 2 zones with a picture. You always knew which zone was which because they are different shapes and volumes. Now the app just gives you zone 1 and zone 2 with no way of knowing which is which. You can't just go by left or right because this thing has the controls on the end and the lid is reverseable. Also, previously you could see and control both zones from the same screen. Now you have to toggle between at least 2 screens just to control and monitor the temperatures.

Can I please have the old version back?

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Property Inspector

4 years ago

Response from developer

Hello Property Inspector, Thank you for your feedback. We are continuing to developing the app and its features. Feedback like yours is an important piece in the development process, as it helps us improve the app according to users’ needs. The zone identification feature you’ve requested is in development. Enjoy your Truma Cooler! Your Truma Team

Great state of the art app

Just purchased the C30 and downloaded app. The qr code they included with packaging is a great idea. The app is fully functional and allows me to name my cooler and control it fully.

Glad I purchased this cooler and highly recommend it.

Cmacchai

4 years ago

Response from developer

Hello Cmacchai, Thank you so much for your positive review. Enjoy your Truma Cooler! Your Truma Team

App takes giant step backwards

The recent update has made the Bluetooth connectivity, once reliable, useless. It does not connect, can not tell me the cooler performance parameters (temperature and setpoint) and likely won’t notify me of any alerts or malfunctions. Who knows - it doesn’t connect! I bought Truma over your competitor for the technology you brought to market. This update was a giant technological step backwards. I should be using an ice chest.

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BMInded

4 years ago

Response from developer

Hello BMInded, Thank you for your message. If your cooler detects an error, this error will be displayed automatically on the control view within the app, from there you can navigate to possible solutions. In addition we improved the bluetooth stability in the last update. We hope this helped. Enjoy your Truma Cooler! Your Truma Team

Since update to new design - does not work anymore

Before the recent update it was a dependable fast app to quickly check setting on my dual zone fridge/freezer. Now…it’s useless. Either does not connect, or takes *ages* to connect, and disconnects instantly. Also does not allow me to change name of cooler, and doesn’t show the current battery voltage. A terrible downgrade.

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Vietrmt83

4 years ago

Response from developer

Hello rmtwrkr73, Thank you for your message. You can rename the cooler in the cooler settings, you can find them in the control view in the upper right corner. In addition we’ve improved and added several features, and we would love it if you would give the app another chance. We hope this helped. Enjoy your Truma Cooler! Your Truma Team

Not working anymore

Edit: Stopped connecting to Bluetooth after updating to IOS14. Will update rating with update to app.

......Past Review.....

Not bad, it connects easily and seems to work pretty well. It is extremely basic. Wish it had a simple notifications system to let you know if the temperature rises above or lowers below set thresholds.

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Prolink Media

4 years ago

Response from developer

Hello Prolink Media, Thank you for your feedback. Good news! The app that you knew has been completely reworked. It now has a new, intuitive design and is Made in Germany. We’ve improved and added several features, and we would love it if you would give the app another chance. Your Truma Team