WHERE IS MY MONEY?!
I DO NOT, I REPEAT I DO NOT RECOMMEND THINK SO CALL BANKING APP. I made a deposit into this COGNI bank account and the next day it updated and now my money is gone! VANISHED. I called the customer support and check my balance it states that my money is still there but every time I swipe my card it declines and it shows $0 in my account on the app. I have sent 10 emails so far no one has reached out me about this problem. DO NOT get this app. I HAVE 4 more stories like this. I have reported this to police and made a scam report. People do not work hard everyday for there money to be stolen.
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Disappointed
The app feels simplistic and boring. I feel like the app was created 10 years ago. I’m giving 2 stars because Cogni ran a referral bonus promotion, and they haven’t delivered on what the promotion offered. I was supposed to receive $5 for opening the account and $5 per referral. After weeks of waiting, many phone calls to support and unanswered emails, I still haven’t received the promotional funds. Support says “there is an IT ticket” with my name on a very long list of others, who also haven’t received the promo funds. Do better Cogni, I’m embarrassed I referred anyone at all.
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I love it but bummed the card doesn't look like the photo
I love it they are a modern and better bank that lets you add your crypto wallet or make your own one. Everything is wonderful. But I'm very disappointed the Debit card doesn't look like the one on the app store photo it looks like a debit card for a child. But it's just a card so whatever works.