Fun but hard to win!
Response from developer
We apologize for this. Crane Games in Japan may differ from those you might find in your own local arcades in how they function. If you are not quite sure or if this is your first time playing TokyoCatch, we highly recommend you to check our How to Play page first.
Really good crane game if you like crane game
Response from developer
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@tokyocatch.com! Have a wonderful day!
Laggy
Response from developer
We are sorry for this. Please rest assured that our team is working hard to implement improvements to our machines and services to deliver the best experience possible! Currently, you can get 3 free tickets by linking your TokyoCatch account to Google/Facebook. Moreover, you can purchase our Gem Pack at anytime to play more! If there is anything we can do for you, just let us know at support@tokyocatch.com.
The age rating
Response from developer
Hi, we're sorry to hear this and we would love to take a look at the issue. Please reach out to our customer support team at support@tokyocatch.com.
It’s Alright
especially by earning Sanrio toys and getting them delivered to my doorstep. All together not so bad.
Response from developer
Currently, you can get 3 free tickets by linking your TokyoCatch account to Google/Facebook. But, purchasing our Gem Pack will allow you to play even more! Still, we're open to any feedback so we can give you the best experience possible! :)
Never
Response from developer
Hi, we're sorry to hear this and we would love to take a look at the issue. Please reach out to our customer support team at support@tokyocatch.com.
Good but still buggy
Response from developer
Hi, thank you for your review! We're sorry to hear about the lag you experienced while trying to get our plushie. We're glad to know you still enjoy our app. If the issue persists or you need any assistance, please contact us at support@tokyocatch.com. We're here to help! Have a great day! :)
You can’t win any of the free ones
Response from developer
We apologize for the inconvenience! Please let us know your play log ID and contact us at support@tokyocatch.com, we'd like to investigate this and issue you a refund accordingly to the issue you have mentioned. We look forward to hearing from you and thank you for leaving a review!
DO NOT PLAY, SERIOUSLY!!
1. You can do things on the offerwall for gems to play but half of the offers end up ripping you off and not giving your rewards because of a minuscule detail. So you spend money on products to get gems in the process and you don’t receive any.
2. The bots, I can’t tell you how many times you’ll be playing a machine and someone will add themselves to the que. But as soon as you leave they won’t play. But as soon as you run out of gems they’ll play and instantly win. Such a red flag, many bots.
3. I get the whole notion all claw machines are rigged, and fine, some are, but you’ll be spending 50+ dollars and you won’t win anything, but as soon as someone plays once they’ll get it. Such a red flag
4. Price gauging, the offers on the offer wall are incredibly low for how much you’d pay in the game for the gems, so the offer wall isn’t even worth it!!
5. The practice claws are a wonderful idea, but the ques are always full and they don’t actually represent how the actual claw machines are played
Overall the game is really just filled with bots and ridiculously high prices. I would not recommend playing this if you genuinely want to win something, you’re better off just ordering it from vendors instead of trying your luck on this waste of a game.
Response from developer
Thank you for leaving your feedback, we strive incredibly hard here to make every player experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Please drop us a message directly via this email [support@tokyocatch.com] and we’d love to talk more!
Good but expensive
Numerous time you can grab & as soon the claw goes up. Claw opens up on purpose. As it hasnt collected enough $$. Its a obvious flaw & makes players thinks house always wins.
There are other platform games other than this. You can always win back 70% back from your investment. But this is you will only get 30% back. Probability of winning is very low.
Suggesting when playing pay attention to claws, if not closed properly at first try. Then it hasnt collected enough for you to win the prize. Move on.
Response from developer
We're sorry to hear about your experience! Winning is a mix of skill and luck, you may refer to another player's play history to understand their winning strategy. Rest assured, our settings are regularly adjusted and tested to make sure they're fair and winnable. If there is anything we can do for you, let us know at support@tokyocatch.com :)
