Worst
They said this would return in April and it is now may and customer service has never once responded to an email asking about this
Trash
The old app stopped working. So they launch this new one and it doesn’t even open. Just a blank screen. So much for all my rewards!
Does not open
Would love to be able to use it but the app does not seem usuable at the moment. The opening screen appears saying epic elite but it does not load at all. I left it open and eventually it just times out.
Doesn’t work at all
Received an email today saying the New App is up and to download it. So I did. Just a blank screen when opened. Nothing works with their new app. So, I tried to contact their app support online… again a blank screen. Their own support website is down. Not sure what’s going on with EPIC, but they are losing me as a customer with failed apps, unable to purchase tickets in advanced, unable to reach anyone for help or answers, food violations at the local theater, and so much more. Why would I stay or give my business to such a poorly run and slowly failing company?
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Doesn’t even open 🤯
Just received an e-mail glorifying the new app, so what does one do? Naturally, I download it with anticipation and excitement! Womp womp, the app doesn’t even open. After hanging on the launch screen for an eternity I swipe to go back to what I was doing, swipe back to this app and low and behold — I received a technical issues notification! Wow…
If your going to launch something new and you send out emails announcing it, for goodness sakes, test it first! 🤦🏾♂️
If your going to launch something new and you send out emails announcing it, for goodness sakes, test it first! 🤦🏾♂️
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app dosent work
seems like they’re just giving up at this point theatre near me is slowly getting worn down with hardly any employees to upkeep
Does not work on iPhone
I have a 12 pro and this app only loads its first logo page and gets stuck there. It’s unusable. I uninstalled and reinstalled several times. I rebooted the phone. Nothing helped. I really wish Epic could take its app and website more seriously! Even when we go to the theatre we can’t always use the lobby machines to get tickets and apply credit to our Epic rewards account. Heavy sigh!
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Run while you still can!!
I’ve been locked out of my account multiple times. Requested account, cancellation and refunds & have been ignored for about a year all while reaching out to multiple corporate managers.
App not working
According to the App Store there have been no updates in a year. The app doesn’t load and you can’t sign in online. Signed up and did not get my monies worth. Don’t waste your time.
Epic Theatres is joke 🤡
y'all must be stuck in the 20th century not having a functional app in 2023 😏 not to mention you sell gift cards on your website but don't allow people to use them to pay for their tickets on there!! REGAL smokes y'all digitally
