User Reviews: The Information

Top reviews

  • Sycophants for big tech

    I was expecting The Information would have a deep understanding of how the tech industry works, as well as insider knowledge you couldn’t find in other media. And in that they succeeded. But I was ALSO hoping they would use understanding and knowledge to create hard-hitting journalism that held tech to account like no other publication could. And in that, they failed.

    The Information just fawns over and fetes tech, like everybody in the tech echo chamber wants and expects (and I say this as a tech insider). Sadly, this is just yet another VC newsletter self-aggrandizing tech. There’s no real journalism going on here. Too bad, as we’re in desperate need of someone knowledgeable who can finally hold our industry to account.
  • App still buggy

    Email an article to someone, and after that, screen goes blank and app has to be rebooted.

    Truly sad that the product of a company that specializes in the tech scene and charges an arm and a leg can’t get its act together on a basic mobile news app.
  • Dark Mode

    Dark Mode is all that I ask for. All news apps have it. I read The Information mostly at night before going to bed. I end reading the articles in Safari with a dark mode extension; can’t believe I’ve to resort to that tactic in 2023. Please give the people Dark Mode.
  • Pretty bad app

    The news are original and Ok (doubt about ROI with their price). But the app is pretty bad:
    1) no dark mode
    2) no bookmarks
    3) no ipad app
    And many other “no” :(
  • Night mode

    Night mode reading option please!
  • The app makes my subscription worse

    I'm most frustrated by not having a dark mode. If I read articles in any other news app, the app is able to match my device theme and have a dark mode. For The Information articles, I need to read them in my inbox or in a browser to avoid blinding myself with the white background. It's not that hard to implement a dark theme - PLEASE DO IT!
  • No dark mode

    It’s almost 2023 and there is no excuse that a mobile app does not have dark mode. This is the number one reason I don’t open this app on my phone, even though I like the content.
  • Lags when you scroll

    Reporting is great, pricing is fair/debatable whatever- this is a review on the app.

    It's unacceptable that the app lags when you scroll- it's become so bad that I have to use the mobile site instead. Really dumb, fix your scrolling!
  • Auto renewal with no refund

    The Information auto renewed for me without enough warning. I was caught off guard. They also won’t issue a prorated refund after canceling. I should have immediately canceled my subscription after subscribing to prevent a surprise bill down the road.
  • Pricing scam and poor customer service.

    They charge $399 for the first year and then after downloading the app it says $299. Now they refuse to refund the difference. Just makes for a very bad first impression.

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