Love/hate
I love my Maxpro - it’s an amazing product. I really want to love the app too, but it’s gotten pretty frustrating lately with bugs. The worst bug right now is that it won’t complete the workout when I read the end of it. It’s constantly asking if I was to resume or restart a workout - even though I already finished it. Sometimes during a workout it quits counting my reps and sets and get stuck in a continuous loop of the same thing and won’t let me skip to the next exercise.
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Response from developer
Hello EmAKM. Thanks for your support and for letting us know about the issues you're facing with the app. We're sorry for the frustration and are working on fixes. Please reach out to us at customerservice@Maxprofitness.com so we can help you directly. We'll wait for your prompt response. Stay safe.
So much potential…
The app constantly crashes. The only time I am able to get it to work is with a preset workout (premium subscription required). I am using an iPhone 14 and an Apple Watch. The app doesn’t sync with Apple health even though all permissions are granted. The watch app is buggy. The phone app just shuts down, EVERYTIME a video is started. Uninstalled, reinstalled, restarted devices… nothing helps. So disappointing. Certainly not worth $9.99 monthly for a premium subscription. It should all be free anyway (considering how expensive the maxprofitness is alone). I feel like I’m paying to be a guinea pig until the bugs are worked out. Shame… look elsewhere for your exercise routines.
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Response from developer
Hello Sam9151. Thank you for reaching out. I'm sorry that your experience has not been ideal. But don't worry; our app team is currently working to provide you with an immediate solution. Our customer service team is always available if you have more questions or notice any other situations. I hope this helps.
I really want to like this
The device is great but the app isn’t working correctly anymore. Recently I’ve noticed half way through a workout my app stops recording my session reps. It’ll try and then zero out (it worked fine for the entire workout up until the last group). I even tried disconnect and reconnecting. Nothing. A little disheartening if you are trying to compare workouts using the app metrics. Hope they fix this soon. Otherwise the app is pointless.
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