Bring Beewi Back
App is Terrible!
“Eye roll” lol
Needs an account?
To get your data. No way!
Back to the previous one that still works. It has a nagging screen but you can bypass it.
That stupid trend of all cloud and all accounts! That means the day they shut down or go out of business you can't use your paid products anymore.
PLZ FIX THIS CR-APP!
I have a Bluetooth BeeWi bulb (the former BeeWi app worked perfectly fine btw). I’ve had no problems controlling the bulb since late last summer & well into the fall.
Upon launching the app today, it now just ‘hangs’ on its loading screen (the startup screen w/ the 4 ‘bouncing’ circles).
It seems it doesn’t want to fully launch.
I checked for an app update - but there weren’t any (last one was a yr ago).
App Store states the app is compatible with iOS 9.0 (or newer). Again, NOTHING about my iPhone 8 has changed since last fall, therefore the app should work just as it had 6-8 months ago when I last used it.
It seems obvious the problem here is NOT related to ...
... an iOS incompatibility issue ...
... nor, an outdated version of the app.
I’m SO ANNOYED right now!
I just want to be able to control my bulb.
I don’t want to have to reach out to service and support to do so.
Nor deal w/ an exclusively French site that requires using my browser’s in-app translator in order to understand what I’m reading (the site also doesn’t offer info, nor solutions).
App won’t control BeeWi plug temp
I can see the plug is generating a temp reading but the app won’t control the pug unless I purchase their smart router, which given the level of support this app has I’m not likely to do as I upgrade my house.
Response from developer
Hello MoDMaN60. We are sorry for the problems you are encountering. Please, do not hesitate to send us an e-mail to: support-otiohome@otio.com so that we can together find a solution. See you soon! The Otio Team
Infuriating experience
Stay away.
Response from developer
Hello Lollerberry. We are sorry to read that you have problems using your app. Did you already sent an e-mail to our support team? Please, do not hesitate: support-otiohome@otio.com. Thank you! The Otio Team
Awful App
Response from developer
Hello Mike in Edmonton. We are sorry to read that you do not appreciate your customer experience. Indeed, our team is French but we can also try to help you in English. Do not hesitate to contact us: support-otiohome@otio.com. The Otio Team
Keeps on disconnecting
Response from developer
Hello Londoner in Paris. We are sorry to see that you have got important problems using your app. Please, do not hesitate to send an e-mail to our after-sales service so that we can fix it and find a solution: support-otiohome@otio.com. Thank you :) The Otio Team
Sucks is an understatement
Response from developer
Hello Cowboyboot. An update was released to fix this connection problem. If it does persist, we advise you to send an email to support-otiohome@otio.com. Our team will also help you fix your problem with your bulbs. :) The Otio Team
Why do I have to sign in to dim my lightbulb?
Response from developer
Hello Tyson064. We are sorry that you do not like your experience with OtioHome. If you want to share with us what does not fit with your expectations, please do not hesitate to send us an e-mail to: support-otiohome@otio.com. As your satisfaction is our priority, we would like to improve our app and our products. Thank you! The Otio Team
