OtioHome User Reviews

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Garbage app, garbage company

All you can do is turn the bulb off and on again, and adjust the color, which it does very poorly. To set times when it turns on and turns off, or start a sleep mode, these are locked behind another device that you need to purchase.

Please bring back the BeeWi app.

Best Album Ever!!!!

5 years ago

Response from developer

Hello Best Album Ever!!!!. Please, contact our after-sales service in order to explain your disappointment: help@bee-wi.com. We want you to be delighted of our app and products. Together we will find a solution. Amandine from Team Otio

Impossible de connecter

Impossible de connecter mon ampoule bluethoot Beewi sur cette application. Maintenant, mon ampoule sers à rien ... très décevant

lapy08

5 years ago

Response from developer

Bonjour lapy08. Avez-vous supprimé votre ampoule de votre ancienne application ? En effet, un objet ne peut être appairé à 2 endroits différents. Si cette cause n'est pas le problème du dysfonctionnement, n'hésitez pas à contacter help@bee-wi.com. Les produits BeeWi sont compatibles avec l'application OtioHome ; ensemble nous trouverons une solution. Amandine de l'Équipe Otio

No one wants this crap

Beewi wasn’t perfect but I could expect it to turn my light on and off. This app is still only in French, the support site is only in French, and the bulb doesn’t register.

Apparently it was decided to disable the beewi app before offering a working app.

LEAVE BEEWI ALONE, Otio doesn’t work!!!

JamesyPate

5 years ago

Response from developer

Hello JamesyPate. Our team speaks different languages so that we can help you. OtioHome's app works in 5 languages. To change it, if your app is currently in French, you have to open the menu and select "Paramètres". Then, select "English" under the parameter "Langues". Finally, did you delete your bulb on your old app? If not, that can be the reason why you cannot put your bulb on OtioHome. If your problems are not solved, please contact our after-sales service: help@bee-wi.com. Amandine from Team Otio

Connecter l’ampoule

Incapable de connecter l’ampoule qui fonctionne encore avec l’ancienne app BeeWi SmartPad
Très décevant! Je suis les étapes! Reste proche et incapable de ce connecter

alexQC1994

5 years ago

Response from developer

Bonjour alexQC1994. Un objet connecté ne peut être appairé à 2 endroits différents. Avez-vous supprimé l'ampoule de l'ancienne application avant de l'installer sur la nouvelle ? Si oui, je vous invite à vous rapprocher de notre SAV (help@bee-wi.com). Notre technicien vous apportera son aide. Il est important pour nous que vous aimiez votre application. Amandine de l'Équipe Otio

tricky

was told to use because beewi smart app will be no longer and had some difficulty but was able to finally get light connected, would have been easier if there was an english option. thank you for your response to repair

gnc123456

5 years ago

Response from developer

Hello gnc123456. We know that our problem linked to the language is still there. Our team continues working on fixing this problem. A corrective should be deployed next week, before if possible. Thank you for your comprehension. Amandine from Team Otio

Dumpster worthy

1. French only app limits accessibility for a large number of users.

2. Unable to connect to your lights unless you agree to allow the app and website to share information about you. For Bluetooth controlled lights, this is ridiculous, unnecessary and unacceptable.

Users of the BeeWi Smart Pad will be disappointed. Goodbye BeeWi, hello Globe smart bulbs!

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Rock 'n' Roll Paddy

5 years ago

Response from developer

Hello Rock 'n' Roll Paddy. I am sincerely sorry you have to face this issue. We currently have a problem with the language, a corrective should be deployed next week or before if possible. For your light bulb, you can contact help@bee-wi.com if you want to have advice. Concerning your personal data: We attach a particular importance to the security of your personal data. This is why we have chosen to host them in France in accordance with the European data protection regulations. The information collected allows us to improve your experience in the OtioHome universe and to secure the use of your objects. This information also allows us to deploy patches more regularly in order to guarantee optimal use of your connected objects. Finally, please note, that you have the ability to modify your settings in order to no longer receive commercial information from OtioHome Menu> Settings> Notifications. We promise that your data will never be sold to third parties. Amandine from Team Otio

Does not work with BeeWi

I was instructed use this app because the original app was discontinued. It is in French. It has a drop down for switching to English, which doesn’t work. It doesn’t work at all with my BeeWi sensors. Now it doesn’t even open up.

BrotherNot

5 years ago

Response from developer

Hello BrotherNot. The last big update we set up brought some issues. Our team worked to fix this problem. Please, do accept our apology. Yesterday evening we brought a corrective. Your problem should not appear again. Amandine from Otio's Team

0 stars if I could...

I cannot figure out how to connect my light at all... this app is useless and now so is my light

skuexone

5 years ago

Response from developer

Hello skuexone. The last big update we set up brought some issues. Yesterday evening we brought a corrective. Can you check if your problem is fixed? If not, could you explain what is the blocking point? Amandine from Otio's Team