Company Doesn’t Pay-App Is Questionable
I’ve been on the Showami platform for a couple years now and never had an issue before. I’m here now because it’s been almost 2 months and I’ve yet to receive payment for a showing I did at first the app showed it like the payment wasn’t collected by the agent who posted the showing opportunity. I contacted her. She said she paid and shared the receipt with me. It took 2 weeks before I received an answer for Showami stating there was a tax document I needed to fill out in the app 🤔 nothing in the app said such a thing. So then they said oh you have to log on to the desktop. So I did. Filled out the tax payer info. Weird. Pretty sure I did that when I signed up. Lady said great, we are sending your payment right away. Weeks later still no payment. I’ve emailed a few times. No response. I called and they said they’ll let the manager know to call me back. No call back. I emailed again recently and I’m told I have to update my payout account info. Um. What?! And I can’t even verify what payment account info I previously entered because the app doesn’t work like that. I have to blindly enter it again and assume it is still in there. I’ve done the payout account updates at least 10 times in the last few months so there shouldn’t be a single thing wrong with my payout account. They won’t respond to my email requests now. I just want my money that’s owed to me.
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Response from developer
I'm sorry that you had this experience with Showami. We did have a bug in our software that did not send notifications out when you needed to submit the info required for a 1099 ( as you approached $600 for the year ) I remember your account and we did call you back and communicated regularly with you. Up until the threshold was met you were paid exactly as determined. After you updated the 1099 info and changed your bank account for the 10th time the system was still trying to deposit into one of your previous accounts. So in the end we are responsible for our side and you need to take ownership for constantly changing account numbers. What you did was weird. We do respond to your emails. You should respond to our phone calls.
