Alert SA User Reviews

Alert SA
Alert SA
South Australian Fire and Emergency Commission

Top reviews

Simple app but does exactly what I need it to do

This app is simple and basic but literally does exactly what I need it to do - notify me when there’s an incident/fire within my watch zone. I get the alert on my Apple Watch and then I can check it out and monitor it. Works a charm.

Notification options

Would appreciate options to toggle on/off notifications for burn offs as opposed to bush fires. I understand the premise but so many burn offs in spring and yet I don’t want to turn off notifications unless an incident that needs my attention crops up in a watch zone I follow. Thanks :)

Notifications not working

It’s not reliably doing the most essential aspect of its role, that is sending notifications for watchlists I’ve created. Mostly I get no notification, sometimes they’ll come through a week later or when I open the app.

Useful app but needs more user settings.

Useful app that has potential. Watch zones are good but need to be able to edit the size of each zone instead of deleting and doing it again. Also need to be able to select what type of alerts you want to be notified of outside of watch zones and have push notifications with an alarm sound (possibly a selection of sounds to choose from). Looking forward to the next update! 🙂👍
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Another useless app by the Govt of SA

Not reliable, can’t set watch zones, doesn’t show up to date info re incidents.
CFS website or CFS via social media is much more accurate and in real time. I’ll keep on using the CFS data thanks.
Govt of SA stated ‘the alert SA app has undergone extensive user acceptance testing to ensure it is reliable and able to withstand large volumes of users during peak periods’. Well that is not the case or else it would be reliable and functional. Don’t release an app until all bugs are fixed and it is user friendly.
I’d give this a negative rating if I could.
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Useless!

If I could give this app a negative rating, I would. A fire broke out 500 metres from my house. It was listed as a going grass fire on the CFS website with 9 appliances and 5 aircraft in attendance—and despite it being well within my Watch Zone I didn't receive a notification. We were alerted by helicopters and fire trucks going by the house and posts on volunteer-run FB groups. The mind boggles.
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Not that great

Dosent show areas of black that have been burnt like VicEmergancy app dose. Don’t always get notifications and when you do it’s really a bit late, friends had seen it on cfs Facebook 30min before this app let us know. It could of been to late. Other times it hasn’t let us know at all. Very very basic for a emergency app. It should clear the little fire pic once a fire is complete so that it’s gone and just leave a small black dot to show what area was burnt. And if a road is closed due to bushfire you shouldn’t have to go to a different app. People don’t have time to be swapping back and forth.
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Very basic app

The previous emergency services app was so much better with options to select alerts for all emergency services agencies. This app is very basic with very little information available. Very disappointed when previous app was withdrawn and waited so long for a replacement which has turned out to be very disappointing. Bring back the original.
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Basic App

This a very basic notification app. It works, but provides limited information, not very well presented, and is a bit slow when things heat up. Can’t really see where the time was spent considering we waited so long for the relaunch.

I have gone back to using CFS website and “Fires SA” app. More information, more timely, easier to read.
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The colours need work!

The app works fine, but the colours on the menu etc are all the same as the text, so you can’t see anything until you tap it. But annoying - other than that it works fine!

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