Alert SA User Reviews

Alert SA
Alert SA
South Australian Fire and Emergency Commission

Top reviews

Review update

Living in the fire ground of the Cudlee Creek Fire, this app was worse than useless. Compared to SA Fires app, it was always slow and unhelpful. Time is critical.
As it only gives ‘advice’ or higher warnings, it provides no warning for the on going spot and tree fires. Seriously, they are just as dangerous. I have now deleted the app as it provides nothing useful. SA Fires is my go to app.
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OK but needs more work

Basic functionality is working which is good but there are still basic issues that need addressing mainly around the colour schemes (when the phone is in dark mode):

* Most of the ongoing fires are shown as white circles with black flame icon - this looks like the fire is out
* The text is dark on a dark background making it unreadable
* Push notifications for watch zones seem to be very delayed. I am getting notifications which when I tap them takes me to the app which says the incident is no longer active

In its current state I find myself using the cfs website rather than the app. I am looking forward to some updates to fix the issues.
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Nice APP, very informative.

I used this APP during yesterday’s firestorm conditions and found it to be a very useful and informative tool.

A lot of people have been complaining about not being able to create watch zones and initially so was I. I then watched my wife do it with ease on both an iPad and an iPhone and the simple step she made was to give it a name first, then the button “create watch zone” becomes active {goes black from the inactive grey}. This was written in the instructions, first entry on creating watch zones. Mea culpa.

One problem I have which is more a nuisance than a bug is that when using an iPad and you work in landscape mode, the map remains in portrait mode ie it does not rotate as the iPad does. This means you have to turn the tablet into portrait mode to read it.

Otherwise a nice app that got us through the firestorm with confidence. It is nice that you can add a 3D terrain or satellite imagery as your background. The images are crisp, as are the 3D renderings of the terrain. Well done team.

Peter Marsh
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Dangerously missing info. Use CFS site instead.

Used this for the Hills fires. The map showed one red symbol surrounded by scores of white symbols. This led me to believe that there was only one fire going, and the white symbols were contained fires. In actual fact, there were about 15 going; on the CFS site.

They said on the news: “AlertSA has been relaunched and won’t crash, such as in a prior emergency”. Ha, too bad the information is misleading.
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Seems to be working OK

With fires in SA and temps over 40°C all week this app has been working well. Not as good as the previous version, which I had no problems with. I would appreciate adding a wind direction feature as this is important information in a bushfire situation. Also a heads up on road closures would be useful when evacuating.
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Revised down - no better [Thank you]

After a couple of weeks with the new (?) app I have to say, in practice, it is no better than the old one. Would be helpful if alerts actually arrived. Returning to rely on the SAFires app. Very disappointed.
[Thanks SA Gov for improving and returning with this app. Much needed in Adelaide and all SA.]
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Add Watch Zone

Add to watch zone not functioning. When selecting confirm button takes you to location setting and yet unable to select the add to watch zone button.

Update, 13 Dec 2019. Now working as long as a name is added for the watch zone not just the address.

This is useless

There is no ability to set a geospace alert (watch zone) or select what type of alert you want to be notified about. I don’t even know if you can get alerts.

Compared to the previously flawed version this is even worse.

After all this time is this really the best they could do? Even a simple pizza delivery company can do better than this and tell you where your pizza is.

I would have thought that in the an age of such advanced technology a government should be able to provide its citizens with an app that provides them with rapid accurate information that could protect their lives.

Someone needs to be held to account for this complete failure and maladministration of a vital public service. Mr Lander are you out there somewhere?
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