AZV Aruba

In order to keep the app secure you need to install this update. If you don't install this update before the end of August, the app will no longer work. Installing this update will fix it, so there will be no need to onboard again.

It's now possible to restore your account using an code we will send you by e-mail.

You can now choose to open the app using FaceID or TouchID when you register the app for the first time. The process of logging in has been made quicker, since you do not have to press the login button. You will be taken directly to the login screen when you start the app. This update also improves security and fixes some bugs.

The app now has a fresh new menu to make it easier for you to find what you are looking for. In this menu you will find a section for biometrics, which will enable you to use TouchID or FaceID to unlock the app. In the menu you will also find an overview of your current active plans and we have included a link to help you file a complaint. This update also features some other explanatory links to our website and some bugs have been fixed.

We should have fixed a bug that caused the app to crash during startup for some users.

You can now find links to our website and social media in the Contact information section. It is now also more clear whose caregiver you are looking at in the Caregivers section. If you allow us to send you push notifications, the app will now show a badge on the app on the home screen of your phone to display the number of unread messages you have. Due to COVID-19, we have set up a new way to be assisted with the registering process through a QR code via e-mail.

February 4th You are now able to change your PIN and see if you’re a verified user. February 18th It is now possible to use the Go button on your keyboard to trigger the default button on a page. You can now also register authorizations (machtigingen) at AZV and see in the app that you have an authorization for a certain person. March 2nd It is now possible to register yourself more quickly on a second device, by scanning a QR-code with your first device. We’ve also made it possible for you to manage your devices in the app, so you can block a device from accessing the app. March 23rd It is now possible to see which health care providers are on duty outside of regular opening hours, in Menu >caregivers and we have put our own contact details in the app. You can delete the additional accounts you have added. It is now possible to receive and read messages from AZV by clicking on the envelope icon on the top right. You also have the possibility to receive push notifications from us, please turn these on by going to Menu > Push Notifications.

We heard that switching to another account was difficult to find and took too many steps to use, so we simplified this! We also fixed a few bugs that prevented you from onboarding, like missing GPs, incorrect maximum device errors, and onboarding when your policy has expired. We also fixed a bug that incorrectly showed a message on some devices that a PIN was not set or that your iPhone was jailbroken which prevented the app from starting.