Doesn’t recognize me anymore
Checked with library - I’m I system, but it doesn’t recognize me anymore. Since I haven’t used since their latest update - I’m assuming the updates screwed up
Slow and clunky
Notifications only pop up while in the app, which defeats the purpose. Very slow to load searches and account information. Would be ideal to use, but really gets in its own way most of the time. Easier to just use the website which isn’t much better
Can’t even add card to account
Just spins forever. Can’t load a new card into an account
Waste of time
I rate this app a one because a zero wasn’t available. Trying to renew my account which requires the app to take a photo of ID or utility bill. Camera doesn’t work at all. Sent an email to report glitch and nothing but crickets. Their website does everything better except for the renewing account. They should have spent the time/money to put that feature on website.
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Easy to use
Awesome app! It shows my holds, checked out books, and the catalog all in one place!
Keeps crashing
Can’t open for the last 3 weeks.
Can’t renew
The take a photo of your id or utility bill does not work at all!
Terrible
I can’t even add my account. I have to use the desktop website in my mobile browser. What’s the point of the app?
Nothing is working
I downloaded the app today and when I went to search for something, I got the loading circle for about 2 minutes and then it finally loaded a blank page. Thinking maybe that was bc I wasn’t logged in, I went to add my library card and got an “error request timed out” when I pressed the submit button there (after waiting a few minutes at the loading screen).
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Frustrating
This app constantly sends my reserved books to the wrong library even though I choose the closest library. They had a decent app previously, even though it was rather basic, and I was looking forward to some of the filtering functions of this new app, but not being able to reserve books to the proper library makes this app fairly useless for anything other than a searchable database.
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