App and phone support…
I can’t get past the initial registration screen and create an account to use the app. First, it thinks I’m not on wifi, then it thinks I don’t have my email address in my settings. I’ve uninstalled and reinstalled the app multiple times. I called customer support 23 minutes before closing. Waited on hold for an hour and 20 minutes, while hearing the same recording every 30 seconds. Finally decided to press 8 and leave a message. Got a fast busy signal. I’m fairly certain they left for the day and didn’t bother to send existing calls to vmail. Had to call back to leave the message. I was going to install this camera today, but if I can’t even get into the app, the camera is useless.
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Poor design
I agree with the other review. As for the camera, the camera transmit power is pitiful. A better antenna helps but even that can’t overcome the poor product design. Unfortunately, I can’t really review the app itself because it never worked good enough to reach from the back of a 16ft trailer to the cab of a 25ft RV. I mean, we are talking no more than about 35 feet. I understand RF and line of sight requirements, but even standing 10ft away with zero obstructions, the connection drops within a few seconds.
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Hopkins tow solutions back up camera
Not a fan. Thought it was a good camera at first but when trying to use it I literally have to walk to the back to connect to it and halfway back to the truck I lose connection.