It works, then it doesn’t. Then it continues to not work. It wants you to register, but makes it impossible. Complete trash. I regret buying this chair because the app is the only way to access some features.
Developer Response
Dear Michael,We sincerely apologize for any inconvenience this issue may have caused. We understand how frustrating this can be and we're working hard to resolve it.
As a temporary solution, we recommend exiting the app's background process when you encounter this problem, then reopening the app. This should allow you to continue using the app.
We're also developing a permanent fix, and a new version that completely resolves this issue will be released very soon.
Thank you so much for your patience and understanding. We truly appreciate your feedback as it helps us improve our service. If you have any other concerns, please don't hesitate to reach out.This app is the worst.
It’s never work I would not recommend it to nobody
Developer Response
We sincerely apologize for any inconvenience this issue may have caused. We understand how frustrating this can be and we're working hard to resolve it.
As a temporary solution, we recommend exiting the app's background process when you encounter this problem, then reopening the app. This should allow you to continue using the app.
We're also developing a permanent fix, and a new version that completely resolves this issue will be released very soon.
Thank you so much for your patience and understanding. We truly appreciate your feedback as it helps us improve our service. If you have any other concerns, please don't hesitate to reach out.For a while the app worked well, but for months now only a few features still work from app. I can add time once. I start with the attached controller, turn off and just a couple of functions, but most of the app does nothing. Wish they would fix the app. Love the chair otherwise.
Developer Response
We sincerely apologize for any inconvenience this issue may have caused. We understand how frustrating this can be and we're working hard to resolve it.
As a temporary solution, we recommend exiting the app's background process when you encounter this problem, then reopening the app. This should allow you to continue using the app.
We're also developing a permanent fix, and a new version that completely resolves this issue will be released very soon.
Thank you so much for your patience and understanding. We truly appreciate your feedback as it helps us improve our service. If you have any other concerns, please don't hesitate to reach out.This app never work. I don’t even know why do they want us to regmgister with so much information and it never work
You’ll download the app, it’ll work then like others say, it’ll boot you out and you’ll never be able to get back in. You can’t use the “reset the password” feature because it says your email doesn’t exist.
If the screen on the chair had the same features and functionality as the app, that would be great. But it doesn’t..
PLEASE fix this app!!! Make it work!!!
Developer Response
We sincerely apologize for any inconvenience this issue may have caused. We understand how frustrating this can be and we're working hard to resolve it.
As a temporary solution, we recommend exiting the app's background process when you encounter this problem, then reopening the app. This should allow you to continue using the app.
We're also developing a permanent fix, and a new version that completely resolves this issue will be released very soon.
Thank you so much for your patience and understanding. We truly appreciate your feedback as it helps us improve our service. If you have any other concerns, please don't hesitate to reach out.This worked great
DO NOT EVEN BOTHER! I ABSOLUTELY HATE THE APP. WASTE OF MONEY AND TIME. NO ONE IN CUSTOMER SERVICE KNOWS THEY'RE IN CUSTOMER SERVICE OR THAT CUSTOMERS EXIST.
Great app. Unfortunately it rarely if ever works.
Kicks you out and doesn’t let you log back in.
Tried resetting password and creating a new account. Nothing works. They need to fix this otherwise it’s a useless app.
No longer works and it’s brand new. Continues to say User Doesn’t exist. Very disappointing
Worked fine at first but 2-3 weeks in and now it says Bluetooth isn’t turned on. Asked for a pin when it finally did try to connect. Didn’t have to use a pin the first time. Very dissatisfied at this point
Michael "mtg"
BBB212
Marquardt51
Lucho luchoto
Gr8pl8ts
Hbfgyftgg
FED UP & FRUSTRATED
Sd10902
Get A New Chair
TLHuhn
