PADI User Reviews

PADI

PADI Americas, Inc.

Business

Sports

Reviews Summary

Positive highlights

🔍

This app hasConvenient digital certification cards

📚

This app hasProvides useful diving information (e.g. knots, hand signals)

🗺️

This app hasDive site locator with global coverage

🤝

This app hasAbility to connect with dive buddies

🌐

This app hasAccessible from anywhere with internet access

Negative highlights

❌

This app hasUnreliable dive logging functionality, often losing or not saving dive data

🔒

This app hasRequires internet access to log dives, not suitable for remote locations

💰

This app hasAdditional fees to access digital certification cards

🔍

This app hasLimited search and filtering options for dive logs

🔍

This app hasLack of integration with mobile wallets for digital certification cards

🐌

This app hasSlow performance and frequent bugs/crashes reported

🤷‍♀️

This app hasInconsistent syncing between app and website, leading to missing data

🚫

This app hasRemoval of useful features from previous app versions

Top reviews

Most RecentHighest RatedLowest Rated

First time user

Thanks Padi for your helpful Ap. Great for learning and revisiting hand signals. I feel way more confident for future dives and becoming a scuba diver. Great place to record and keep record of your dive times and depths. Must recommend! 🫠

SidetrackSteve001

23 days ago

Customise the order of certs appearing on front page

Not being able to select which certs appear on the front page is lame. Typically I want to be able to show my current dive licence, not a bunch of extra certs I got afterwards. It seems the order is just by date - so I have three certs I got later than my dive licence and those three appear, not the one I need! Duh!

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brownidj

a month ago

Response from developer

Dear brownidj, Thank you for sharing your feedback with us. While we’re unable to make this change at the moment, we’ll certainly consider it for future updates. PADI Customer Relations Support Team

Account set up failed

Didn’t work. Immediate deletion of app.
Diver card in photo album $0 did just fine.

4greatapps

3 months ago

Response from developer

Hello, I am very sorry to hear that you are experiencing an issue with PADI APP. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com (mailto:webmaster@padi.com) and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team Kind Regards,

Great Way to Organize PADI Certs

PADI came up with a great way to keep all of your cert cards with you at all times, when they initiated the eCard, along with allowing you to have an electronic dive record. I like a physical record also, but having an electronic one allows me to look through it when I don't have my physical one handy. It also gives checklists and a quick review on hand signals and knots, for quick reference right before you dive. Only thing that they could add is allow you to take the course within the app and perhaps an dive planner.

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jlhjk

3 months ago

3/4 of the buttons don’t work

If you navigate the app, most of the buttons that should be able to press don’t work at all

andreeee1

3 months ago

Response from developer

Dear andreeee1. I am very sorry to hear that you are experiencing an issue with PADI. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team

PADI vs SSI

There are significant differences between SSI and PADI. I have done both, and found SSI to be overly concerned with theory and classroom, while PADI is more pragmatic and boils down all the science into simple principles and guidance about how to use technology, and what it means to your safety…. I’m not sure I need to know my lungs would have a 2x expansion on ascent from 30 ft if i held my breath… just let me know it could kill me, and give me instructions about what to do, and how to first avoid emergencies (manage air), then second how to live through them (out of air).
I also don’t need to know how to manually manage dive tables, but rather how to use a dive computer and gages.
Don’t teach me to design a Swiss watch, when i ask for the current time.

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OleWally

4 months ago

Update killed it

They took the courses out, the link to the store doesn’t work anymore. Seems all this app is now is digital certification access, and logging dives. Get a dive computer, and padi log is redundant. Unless they fix the links, and bring back course catalog it’s not worth using.

nicknames are stupid 125679853

4 months ago

Response from developer

Dear nicknames are stupid 125679853. I am very sorry to hear that you are experiencing an issue with PADI APP. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team

Excited

Have had my international open water since 1980 and have just downloaded the Padi app. So excited as it is full of great things.
Can’t wait to explore more. A real community for divers. Peter Australia

mrgiod

5 months ago

Still useless

I haven’t been in this app in 5-10 years and it’s just as bad as it once was. I went into a cert that I didn’t have a card for. The buttons for purchase eCard and replace cert card literally do nothing. There’s no error message, no screen refresh, etc. might as well click any random part of the screen. Log book and certs aren’t available offline, as if people are only diving in major metro areas. How about offline mode with a sync option for later? (Don’t even get me started on the fact that PADI charges over $50 for an eCard, which is same price as physical card. I know that’s not an app issue but I’m throwing it out there anyway.) Horrible all around.

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ScubaMikeG

5 months ago

Response from developer

Dear ScubaMikeG. I am very sorry to hear that you are experiencing an issue with PADI App. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team

How does the worlds largest scuba org have such a bad app?

pretty minimal functionally. When it works. If it works right. The most glaring issue is that it is wildly inconsistent on displaying certs. Sometimes it shows all of them, sometimes some of them, other times none of them. The logging feature is pretty minimal without any sort of means to sync it to a dive computer or upload dive profiles. There’s not a feature to make custom checklists, track equipment service cycles, track renewal dates like with BLS/CPR/EFR, etc. A social meet up aspect would be cool too. considering PADI is the largest scuba agency in the world I expect more, but minimal consistent functionality is still lacking.

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meh-shuga

5 months ago

Response from developer

Dear meh-shuga. I am very sorry to hear that you are experiencing an issue with PADI App. We would love the opportunity to address your concerns and hopefully provide resolution. Please contact us directly at webmaster@padi.com and providing your direct contact information so I may assist you? Thank you so much in advance for the opportunity to assist. Looking forward to working with you. Sincerely, PADI Customer Relations Support Team