Canopy User Reviews

Top reviews

Great protection

My experience of canopy has been great. The customer service support is quick and helpful and my devices are all well protected for the whole family. Would recommend to anyone wanting a safer experience of the web.

Response from developer

Thank you for your kind words, and for choosing Canopy!

Excellent software

I would certainly recommend this app, it helps to protect the family from seeing explicit content, and it’s more reasonably priced than other software in this category.

Response from developer

Thank you!

Helpful

App has been incredibly helpful in satisfying the needs that need to be met. I’d definitely recommend this app if you want to stop going on a particular app / website and would like to increase focus.

Response from developer

Thank you for your kind words!

Canopy

Using Canopy has given our family peace of mind about our online viewing content.

Response from developer

Thank you for choosing Canopy to protect your family online!

Beware of this app!!

This is unequivocally the worst app I’ve ever seen in my life. I thought it would be good idea to have this whenever I had my niece and nephew around and when I tried to delete it, it completely blocked me out of the Internet and no matter how many times I’ve tried to remove it. It keeps re-downloading itself back to my MacBook. I’ve tried contacting Apple and they don’t even know how to remove it. I work from home and this is my only computer. I have lost so much money but not being able to have access. I emailed Canopy last night and spent so much time on the phone which was absolutely pointless and they still never got back to me. Are they going to pay me back for I’ve lost for not being able to run my business? Of course not!! I’ve called multiple times and left multiple emails and don’t worry. Our tech team is working on it as if. If you want to download an app that will destroy any of your devices while getting subpar customer service then be my guest.
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Response from developer

We're deeply sorry for the frustration and inconvenience you’ve experienced. This situation is not reflective of the standards we hold ourselves to. We are actively working to improve our support process to ensure that issues like yours are addressed more swiftly and effectively in the future.

We love canopy!

I appreciate the peace of mind I get from knowing our computers and phones are being filtered. I like the amount of control I have on the parent app. I can see what apps or websites have been used on each device and for how long. I can set controls to disconnect from the internet during homework or overnight hours. I can also easily pause Canopy on individual devices, while I’m supervising, so access to typically blocked websites is available. For example, I have the stricter settings on so it blocks our library website (that apparently has adult content). When we need to order books, I just pause Canopy while I’m supervising, we order books, and then I turn it right back on. Easy!
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Response from developer

Thank you for your kind words! We are happy you chose Canopy to protect your family online.

Very good app!!

Extremely effective app! Great support team, very helpful and receptive! Would recommend!

Response from developer

Thank you!

Stops all internet access

I payed for and downloaded this app to my iPad, iPhone and MacBook but soon realised that it was not allowing me to do basic things like mobile banking, shopping apps and other day to day access to internet was blocked or taking forever. Honestly a real shame. I contacted them for a refund but didn’t seem keen to help, just asked for lots of screenshots etc. I think I will be going to other software but unfortunately without a refund at this stage.
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Response from developer

Hi there, we have a 30 day guarantee so please let me check if I can help you. Send me an email to hello@canopy.us from the email address you used for your account.

Good app, nifty AI, slow at times

I found Canopy to work well overall.
The AI photo-filtering is quite handy.
They offer a bunch of handy monitoring tools too.

If you’re looking for a solid content blocker, I’d recommend giving Canopy a try and see how it goes for you!

In its current state, the VPN/AI filtering made things too slow for me to upload files/connect to the internet at times. (Though, to be fair, where I live my internet connection isn’t the greatest.)

I’m planning on revisiting this app in a few years when my kids begin accessing the Internet. Hoping they’ve worked out a few more bugs by then!
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Response from developer

Thank you! We are always striving to improve. We look forward to seeing you with Canopy again!

Great app for the Family

I am a Father of 4 and am aware of the impact that social media and the internet have on my kids.

Canopy allows us as a family to enjoy the great benefits of an online life without the risk of it

Response from developer

Thank you for your kind words!

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