They re bunch of bad people, online even at their office.
They not good release my wallet fund
No other option
You don’t have another option. Terrible service and you can’t rate restaurants after they do - or don’t - deliver. They will follow up with you and do nothing to correct the issues they have with their partners.
No other option
You don’t have another option. Terrible service
Better to order directly from vendors
The app doesn’t allow for vendor reviews after a few minutes - and doesn’t do any real quality control. Not worth it.
Tipping
The app functions smoothly, except for accurately pinpointing your location. The main issue, however, is with tipping. Riders do not receive tips given through the app, and they aren’t even notified about them. It seems like the app retains these tips.
This is the worst app I’ve ever used
I can’t wait for Uber eats or DoorDash to be available in Rwanda. This app is garbage, doesn’t accept non Rwanda numbers lol, customer service is non existent and they don’t seem to care about improving customer experience
Locked out
I’m not able to log in after the new update. Also it’s asking me for my email while I never entered my email before
Doesn’t work for US phone numbers
App doesn’t allow me to register with a U.S. phone number. Can’t reach a human being via help for meaningful customer support. Makes the app worthless for a short term visit.
Worst app ever
I am visiting Rwanda and this has to be the most infuriating app have ever come across. The verification code doesn’t work, so you can’t order, and there is zero customer service
Suggestion
Please add pharmacies
