AutoBell Thieves
I had been using the app for months. They decided to update their app. The app wouldn’t update when I tried to get a wash. After 20 minutes of trying I decided to cancel my paid up membership. They canceled my membership and kept the money for rest of the month. I’m paid through the 31 yet I can’t get a wash on the 23rd. I had to pay for a wash since I couldn’t back out.
These people are thieves.
These people are thieves.
Show less
App won't open
I wanted unlimited wash plan to gift to my wife, but the app won't open. The red circle spins around to 100%, and then freezes.
Oh well, maybe they'll get their app working again soon.
Oh well, maybe they'll get their app working again soon.
Great app Just 1 thing more
This is a great app but it is missing one feature.
There needs to be a way to add gift cards to your account. This could be used to upgrade services.
There needs to be a way to add gift cards to your account. This could be used to upgrade services.
Genius and highly functional.
Makes things easier for customers and staff, allows for great savings as well
Worst experience for any store
The app is difficult to use… You have to verify yourself every single time you use it… You can’t have multiple people iand multiple cars on one account. If you want to take your wife’s car to get washed for example, you have to bring her phone because you cannot have her car on your app. I dare anybody to try and send feedback straight to auto bell through the app, they make you jump through mini hoops and pages of check boxes and verifications before you’re even allowed to do that. I’m guessing all the positive reviews on this app were left by employees
Show less
What a shame
I have been a monthly client for 10 years with you Autobell. About a month ago you asked us all to sign up for this app. I am all in favor of things working easier. This app is the worst. I have been on it just over a month and i have only been able to get two car washes for two cars. The app freezes, does not want to work when you show up. There are several other issues but i think this is enough. I will be dropping you and going down the street.
Show less
Simple as can be
Great app so far, no extra clicking or confusion, super easy to sign up and clear pricing makes the difference. I go often and it made sense to go unlimited. Great job developers!
Cannot edit or remove vehicles from this easily
I just got the app and cannot remove or edit a vehicle. I made a mistake entering in the vehicle information and am unable to edit it. This is probably a simple problem with an easy bug fix but it’s keeping me from making an actual purchase. If I’m the only one with this problem it’s only losing them a few hundred bucks. If I’m not then they could be losing a ton of business unknowingly. I will gladly change this review when they get it fixed. Until then come on Autobell y’all have a great thing going don’t screw it up with an app glitch.
Show less
Finally
Thank you auto bell manufacturers for making it easy to wash an go with the touch less unlimited scan on our phone. We highly appreciate you for this 🙏🏾😁🎉.
