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Toilet locked
Reason for choosing this bus is due to having toilet (urinal only) but is locked, when asked for the key, they asked me to wait or go out….Keep your washroom open and not locked
So annoying. I paid for locked washeoomMultiple pickup and drop off points
Captain was good and the initial checkin was pleasant. Sleeper size wouldn’t fit for anyone above 5’10. I was able to drop off at the point I requested. Thanks to the team and I will travel again.Could not locate
I could not locate the Boarding point to get on the bus. I searched for an hour as per the link sent to me but still could not find the spot. I could not travel. I had to buy fare and travel on another company’s bus.Worst service
Worst drivingWashroom water leaks, baggage in trunk is getting wet.
Washroom water leaks, baggage in trunk is getting wet.
This happened with me twice even second time I told person to keep such that it won’t happen this time.Good trip
Have been using Volvos to Manali for several years now. Nice to see it getting more organized and service oriented now. Appreciated the improved professional aspects of a bus captain, though he seemed a little inexperienced but got the boarding done well. Not happy that the bus was very old and seats a little worn out from use. Just repainting the bus does not improve its interiors. But good journey overall. Use of masks was not a priority for the staff, but who’s complaining anyway these days.Show lessWow
I enjoyed traveling with intercity- well maintained, super clean & sanitized, hospitable staff & on time guaranteed. Safe & Happy Journey 👌Excellent Service
Aakash and Taran both of the Bus Captains were amazing during my travel. I appreciate the Service provided by them. Kudos