Very good app
Excellent app very useful I know it is slow to grow I hope soon more merchants will be added like shopper plaza jambo Bahari duka la pombe and include mbweni and bunju to area for delivery But overall I am very satisfied with service
Bugs
This app needs an update. Will not function properly. Freezing in selection. It’s quicker to shut the app down and relaunch then to go back. You people make enough money so there should not be an excuse as to why you don’t have a team constantly keeping the app functioning
Can not change the setting on iPhone 15 pro
Can not change the setting on iPhone 15 pro
Worst app ever
The piki app is the worst app I have ever used!
It is slows, laggy, and doesn’t even fit properly on my screen.
duka.direct is a better option to go for in Tanzania.
It is slows, laggy, and doesn’t even fit properly on my screen.
duka.direct is a better option to go for in Tanzania.
Lousy Riders
Everytime the riders lie that their bikes are breaking down! Pathetic service!!!
Too many notifications
The service is really good, but when you send people 3 notifications per day that are just ads and trying to entice them to order again and again it just becomes too much!!! Reduce your advertisement you have no competition in Tanzania so don’t ruin the experience for your users
Cold food, Almost always Late
Need I say more? Even in Mikocheni, your order will probably take 2-3 hours.
2 hours for a shwarma 6km from me
Bummer of a deal. I ended up calling the business and they said that the piki rep was not there and didnt give them the order until an hour late. Ive tried this app, and i wanted it to work, but it doesnt have the infrasructure to run well yet. I’ll remove it and try in another fer years.
Slow and terrible customer service
This app is absolutely Not worth it. The drivers will not find you, they will take 1 hour + for the delivery and they will still charge you. Absolutely ridiculous, zero customer service. Just order directly from the restaurants and skip this terrible app!
Maybe Bribe the Government…
Maybe Piki should bribe the government into using some that money to make and pave the streets in Dar es Salaam, Tanzania. If you live in a well known area you’ll probably have no problem getting food delivered. But if you live anywhere else you will get several phone calls asking you for directions and your food will be ice cold when you finally get it. After waiting 3 hours I called the restaurant and canceled my order. I’ve learned my lesson. Do better or don’t deliver to certain areas.
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