Leave a Review Thndr
Very poor customer service/support
App has so much potential and a lot of room to grow.
Tried communicating with the support team via email, it’s been 3 days and still no response which takes away from their credibility and worries me. Response time should be faster especially that the app deals with financial instruments and other peoples’ money. Now I am very hesitant to use this app because they haven’t done anything to earn my trust, in fact they did the exact opposite.Show lesslagdose
Developer Response
Hi, We really appreciate you taking the time to send in your feedback. I’m really sorry to hear that and our apologies for being late, But your inquiry should be answered via mail days ago. For faster response, please reach out to us through the “Chat with us” section on the app.Good if you’re patient
Buggy , customer support takes too much tome to handle your problems in an app that you need every second inZiadFelix
Developer Response
Hey Ziad, Our apologies for the delayed response, your feedback is really mean a lot to us. We’re always working on improving, please send us through the "Chat with us" the issues you face so we can help you right away or send an email to support@thndr.app.تطبيق زباله ومفيش اي دعم
تطبيق زفت وخسرني فلوسي بسبب مشاكل في التطبيق من اول اللاج اللي بيحصل في عمليات البيع او شراء ، وتاخر عرض شاشه عرض الاسعار . والغاء وتقديمات الطلبات ، وخدمه العملاء من فالحين غير في تقديم اعتذارات فقط ! للعلم المشكله قائمه من شهور ولم يتم حلها .karammostafa
I love this app
It makes the real stock market between my handsFenyyx
Developer Response
Hi there, we're so happy to hear that you're enjoying using Thndr! Thanks so much for taking the time to share your feedback with us :)App isn’t working
App isn’t workingomarspy
Developer Response
Hi Omar, we're really sorry to hear that! Can you please get in touch with us at support@thndr.app so that we can assist you?The app isn’t working.
The app isn’t workingHeshamSA11
Developer Response
Hey Hesham - we really appreciate you taking the time to send in your feedback. I’m really sorry to hear that you were facing this issue. In case you face any issues in the future, please reach out to us through the “Talk to us” section on the app or send an email to support@thndr.app and a member from our team will be happy to help you right away.Very promising app
Great app i’ve having a close look since it’s virtual launch and now you can trade normally, still haven’t tried the real trading thoughTata233
Developer Response
Happy to hear you're enjoying the app. Please let us know your feedback when you start real trading :).
It doesn’t workomar sh if
Just amazing
Amazing idea for people to even keep track & invest in the egyptian bourse. I for one will use & have been waiting for it. Egypt needed that. Good luck guys. Our egyptian robinhood.bassembasta
Developer Response
Thanks for the awesome review, Bassem! We really appreciate you taking the time to send in your feedback. It really means a lot to us. We’re always working on improving and adding new features and your feedback is what helps us know what to prioritize and work on next.
