User Reviews: Grover

Top reviews

  • Approval canceled

    Would a down payment change the the odds of getting approved? I wish you guys did that if that helps I don’t how this credit stuff works.

    Developer Response

    Hey, thanks for your feedback. Unfortunately, this is not possible. Every order is checked in advance by our risk management team and then confirmed if necessary. Thank you for your understanding.
  • Issue in app

    Up until a few days ago I loved Grover but not I can seem to get a answer as to why when I sent a tablet back within the 14 days I’m now being charged and why my messenger In another language hopeful this reach a tech people that can fix it

    Developer Response

    Dear Allysoniper, We're pleased to inform you that the issue you raised with the tablet return and language settings has been successfully resolved. Our app has been updated, and you should now experience a smoother and more convenient service. We appreciate your feedback and patience during this process. If you have any more questions or need further assistance, please don't hesitate to reach out to us. Best regards, Team Grover
  • Great! Easy to use

    Gotten products from here and never had issues. Keep it up guys
  • No More Rent to Own

    I loved grover before their most recent update. Now you can't rent to own. The prices weren't that bad for rent to own but now it's just to rent but the prices stayed the same. Definitely not worth renting something for a year for basically the same price it would be to just save up and buy. Definitely not gonna use anymore after all my orders are paid off. Would give 5 stars if they hadn't ended the rent to own.
  • Amazing Customer Service

    I had a medical emergency that caused my usual budgeting plan to go off track and made me miss a payment and I had to temporarily change my method of pay, a couple more scenarios happened where my payment method couldn’t go through, but Essence their customer service was with me every step of the way. Working with me to get caught up. I honestly couldn’t ask for better customer service.
  • App is amazing with a weird bug/issue

    I absolutely love your app! I managed to purchase the new iPhone 14, which was a much-needed upgrade from my extremely slow old phone. However, I encountered a peculiar issue a few times. I'm not sure if I accidentally pressed the wrong button, but it appears that the Grover app occasionally changes the language on its own. This can be quite frustrating, as I have to uninstall and reinstall the app to revert the language back to English, since I don't know how to change it back otherwise
  • Worst app ever

    This app is so glitchy. It takes forever to load anything and sometimes even change the language and currency on its own lol. Super bad app and needs lots of fixes. When I add stuff to my cart and try to proceed, it takes the item out and says I have nothing in the cart. All I want to do is buy stuff, but it simply can’t handle that lol
  • Horrible

    I can’t change my payment method or pay off my devices early , it’s been a week since I contacted support and they have yet to get back to me . The app and website are horrible and glitchy . I just want to pay this off and I’m never ordering anything from here again
  • Great app

    First off, Grover is a scam because why am I still paying on a $400 product almost 2 years later and you say I STILL have to pay another $300 to own it?! Yeah no

    And secondly, the app randomly changes the language from English to like German or something. Super frustrating!!!

    To all the people with not so great credit: although Grover seems like a good idea DONT DO IT. It’ll be way smarter to just save for what ever it is you wish to purchase OR download the Four app and split the payments (based of bank history NOT credit score)
  • MBA STUDENT

    Grover has been nice sent a replacement and waited for payment when I was late great company!

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