Netcad SupportX

November 28, 2022

Support IOS 16. Support the German language. Support the new Atlassian changes. Bug fixes and performance improvements.

October 3, 2022

Support new Jira Service Management v5.2.0 changes. Minor enhancements and bug fixes

November 23, 2021

- Looking to organize request form fields with related information to be more convenient for your users and achieve a higher performance? You can now do that through the mobile cloud version of JSMobile as the app now supports Deviniti bundled fields. - For our users from Poland, another language has been added to JSMobile's repertoire as the new version now supports Polish. - The new release brings about app enhancements and some bug fixes.

September 30, 2021

- Looking for fields dependency?, validation rules? and conditions?, you can do so using Deviniti Dynamic forms which is now supported in JSMobile mobile cloud version - Enjoy translating all App contents to your native language when switching languages in mobile. - Improve login through Jira Cloud and session timeout - Improvements & Bug fixes

August 8, 2021

- SLA’s is important for your customers as it is important for your agents, that’s why we’ve supported SLA feature provided by "Extension for Jira Service Management" - Sometimes you need to announce an event or an important change, for that reason we supported the announcements feature provided by Refined Theme - Documentation links in request type descriptions are important for the customer to get more info, that’s why we make them clickable within the app - Help and more instructions are now viewable in create screen also

April 15, 2021

-Increase your customer self-service with the ability to search for Knowledge base articles -Search tab in home screen is now a help center global search including knowledge base articles and request types -Request details and comments are splitted into two tabs for better collaboration -iPad users will be able to split the view and include the requests list and details in one screen -Approve/Decline requests UX enhancement -Support switching between sites (A feature provided by Refined Theme) -Supporting Insight default values -Complete support for Elements Connect -RefinedTheme Sites, Categories, Portals, and links are now supported in JSMobile -If you're using Translation for Jira from Deviniti you'll be able to switch languages from Mobile and enjoy the app with your native language -You can now download attachment and access it with the app of your choice -Links in announcements are now clickable, not only that even if you're using HTML you'll be able to view it from mobile -Improvements & Bug fixes

December 21, 2020

Change app icon

October 20, 2020

- Support Element Connect fields for both Server and cloud - Support Insight Default Values - Refresh notification screen automatically once notification received - General enhancements and bug fixes

August 26, 2020

Improvements and bug fixes

August 16, 2020

- If you’re using Refined theme and you’re hiding some portals from customers, our app supports that for you now - Next time we published a new version, you’ll be informed as In-App update is now supported - Improvements & Bug fixes