Bought the full version. The game is so hard to play. No clear instruction. Not sure where to go and where to find words.. often running around for a long time without seeing a single word.
Developer Response
Hello, Thanks for your feedback! We appreciate your support in purchasing the full version of the game. We apologize for any confusion you experienced while playing. To provide clearer instructions and guidance, we recommend visiting the Mrs. Wordsmith FAQ page where you can find detailed instructions. Alternatively, you can reach out to us at info@mrswordsmith.com, and our team will be more than happy to assist you further. Your feedback helps us improve the game for all players, and we value your input. Regards, BenzOmg this game is amazing it’s letting my brother learn to read and spell put words together and more btw the fact you can ride bikes skateboards and
Developer Response
Hello, We're absolutely thrilled to hear how amazing you find our Word Tag app! We're grateful to know that it's helping your brother learn essential reading and spelling skills while also providing fun activities like riding bikes and skateboards. Thank you for your kind words and for choosing Word Tag as a valuable learning tool. We appreciate your support! Regards, BenzDespite being logged in to the British version of the app, the suggested spellings are in American English. After quite some time seeing if there is a way to resolve this, I have written to customer services for assistance. It was fortunate that I noticed this problem (albeit by chance). Otherwise, the graphics on the app are very good and my child is enjoying the game content.
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Developer Response
Hello Charlanne,
Thank you for sharing your feedback with us! We greatly appreciate your input.
We understand the importance of maintaining consistent word spellings in Word Tag, and our team works diligently to achieve this goal. However, with the extensive number of words we handle, there may be occasional instances where mistakes slip through. Please be assured that our dedicated technical team is already addressing this issue and taking proactive steps to rectify it.
On a positive note, we're thrilled to hear that your child is enjoying the game content. Their enjoyment is our ultimate goal, and we're delighted to have made a positive impact. We hope that they continue to have a fantastic time playing our game and exploring its educational features.
Thanks again for your feedback and we hope you continue to have a great time playing our game. Regards, BenzThis app is SOO GREAT!! I’ve just started and I’m already in love. I definitely advise people to play this game. The graphics, quality, music, art EVERYWHERE I look is just beautiful. My favorite setting so far is the Junkyard. I’ve been inspired to continue to draw my graffiti artwork. But, the ONLY REASON I rated this a 4 star is because I can’t play this all day😭! I love this game so much I do t want to only do a few things in a day. I want to do so much until I get tired of it. But, I hope you guys download this game. It’s really awesome.🥳🥳🤩🤩😝😝🥰🥰
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Developer Response
Hello, Thank you for your fantastic review! We're thrilled to hear that you're enjoying the game. Your feedback is incredibly valuable to us as it motivates our team to continuously improve the game. We understand that the limited play time may seem restrictive, but it is designed to align with the principles of effective learning and long-term memory retention. Our pedagogical and child psychology advisors advise against cramming words into short-term memory, and instead recommend daily practice for true learning to occur. We truly appreciate your support, and we hope you continue to have a great time playing our game. Best regards, BenzI don’t like how in the Sand land the towers were to high and I couldn’t get to the zip line to get the coins but either wise the game is awesome!
Developer Response
Hello,
Thank you so much for your positive review! We are thrilled to hear that you are enjoying the game. We apologize for any inconvenience you may have experienced with the Tower being too high in the sand land. We will forward this feedback to our technical team for further review and improvement.
Once again, we appreciate your support, and we hope you continue to enjoy playing our game.
Regards
BenzWorld Tag
World tag is such a great app for learning new words, or vocabulary. There are many adventures to go explore on! Every word I’ve learned is at least a hard word, but they make sure to teach you what the word means very well. There’s many things to do like pick out your vehicles, and eat food. You start off with a lot of money you can customize your own avatar! Girl, or boy it’s very fun, amazing and cool! 🫶🏻
Play now for free!
I’m gonna save your life right now! Play this game for free, and it’s for every grade.
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Developer Response
Hello Mila. We are incredibly grateful for your positive feedback! Your enjoyment of our app for learning new words and vocabulary brings us so much joy. Thank you for choosing Word Tag to embark on this thrilling language-learning journey, and we can't wait for you to experience more of the fun and educational moments it has to offer! Regards, BenzSo far, all good. My girls played it straight for an hour without getting bored. My only issue is how to exit or log out the game. Couldn’t find it anywhere. Also, changing the user name is a a bit complicated. Took me almost half an hour to figure it out. And how can I change/edit the level of English of the user? I under estimated the level of my girls, I thought they were intermediate but it seems like they were advance for their age.
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Developer Response
Hello,
Thank you for your positive review! We're thrilled to hear that your girls are enjoying the game!
We apologize if you're facing difficulties in changing the username. Simply go to the game settings, then the parent area. You'll see 'Account', and from there, you can easily log out of the game. You'll also find the profile you created, indicated by a gear icon next to the name. From there, you can change the username and adjust the game difficulty.
If you require further assistance with this, please reach out to us at info@mrswordsmith.com. We are here to help.
Thank you once again for playing our game. We hope your girls continue to have fun while learning!
Regards,
BenzI like word tag because you get to skate around and then learn words
Developer Response
Hello there, Thank you for taking the time to share your positive experience with Word Tag. We are grateful to hear that you find the game engaging and enjoyable, particularly the skating feature while learning new words. Your feedback encourages us to continue creating educational games that are both fun and beneficial. We appreciate your support and hope that Word Tag continues to enhance your vocabulary skills. Regards, BenzI have the latest version of iOS and this game for my 5yo. He loves the game BUT where’s the volume?! Volume is turned up in app and on phone yet still no sound. Kind of defeats the purpose. Children need to see, hear and be having fun to get the full experience.
Developer Response
Hello there,
Thanks for your feedback! We are delighted to hear that your 5-year-old is enjoying our game! We would like to extend our sincere apologies for any inconvenience caused by the audio issue you are experiencing with the game. We have received similar reports from other iOS users, and we are committed to finding a solution to this issue.
In order to resolve this problem, we kindly ask that you reach out to us at info@mrswordsmith.com and answer a few questions so that we can replicate the issue and work towards a resolution. Your cooperation in this matter is greatly appreciated.
Thank you for your feedback and for choosing our game. We look forward to providing you with an enjoyable gaming experience.
Regards,
BenzDear developer
This is a really good game to learn words, but there is some swear words such as “shut up” so I took a star. For kids learning I don’t think that would appropriate to learn those words (shut up) at an early age. Also I am going to add it says 4 up and shut up at that age? Nope I don’t think it was the right path choosing that.
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Developer Response
Hello Carmen, Thank you for taking the time to provide feedback on our game. We appreciate your support and are glad to hear that you find the game helpful for learning new words. We apologize for any inappropriate language, and we take your comments seriously to ensure our game is appropriate for all ages. We will review your feedback and take the necessary steps to address the issue. Thank you again for your support and we hope that you will continue to enjoy our game as we strive to improve it. Regards, Benz
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