I used this service 9 days ago and had a pleasant experience with Victoria. I used it again, it tried to use again, today and received the worst service from Elizabeth “Liz” Mulvey. Given the nature of the service, I clearly don’t feel well, and she kept asking me the same questions before we could even get started. She laughed said she’s “trying to help” - which was not the case. Horrible bedside manor. I asked if I could use another doctor on site. I received a call back notifying me that Liz refunded my visit but I had to go back through the app to schedule another - why couldn’t Liz have told me this? Then I ask to speak to a supervisor, I was told they didn’t have one. When I pressed for the woman on the phone’s name she refused to give it to me. Finally she told me “Kayla” and when I asked for her last name she pressed asking why. I asked her again and she hung up on me.
I do not recommend this service AT ALL given my back to back horrible service. They made it very difficult especially when I’m sick.
Show less
singinmonkey
unhappy custamer
NatashaZee8127