Leave a Review BBQ Guru
I have to delete and reinstall to connect blue tooth
The connectivity to app is really random.
So I can connect via Bluetooth, but doesn’t seem to show in the app. Hence I have to delete and reinstall just to connect. Also the password reset for email is not working. This is pretty bad!Don’t waste your money
They will stop supporting your device without warning and make you buy a new device which will still have problems with sharemycook. I have a cyberq cloud which still works fine manually. I didn’t have a problem when their mobile app ceased to support my device because they said I could use sharemycook. Then they changed that to a much worse interface that claims to record my device buts it’s inaccurate and has a terrible display. You can’t control any settings remotely anymore. I will never buy anything from these guys again. And it’s not just my device. They stop support on several other versions as well. Blatant money grab and waste creation.Show lessBBQ Guru has gone to trash
I have been a longtime fan and user of BBQ guru. However, the ultra Q and this app are pure trash. If you want an exercise in frustration trying to keep the device connected to either Bluetooth or Wi-Fi, this app and device are for you. Despite using this brand for over a decade, it is time to start looking elsewhere.
UPDATE 1 Jan 24: Still absolute garbage! Not only does the devices bluetooth and wifi not work with the app or online, the company “updated” their platform and users lost everything to include most cook history and recipes stored in their online feature website. Not even a warning, just gone! Now stuck with this expensive garbage product and non-functioning app. Stay away.Show less