360 Recognition User Reviews

Top reviews

Wonโ€™t work

It keeps saying the app needs updated but there is no update to update the app.

Ease of use & redeem points

Ease of use in redeeming points, i got my egift cards in a couple days after submission via email. Please put a larger denomination of gc.

Troublesome

Laggy and confusing. Trying to redeem points is a hassle since I cannot search for items or open categories.

Points

I have over 8,000 points. I get errors. The app does not show what is available.. please tell us how to use my points.

Tom Hagedorn

Response from developer

I'm sorry you're having trouble, please get with our support team st support@terryberryhelp.zendesk.com and they'll be able to assist you with this issue.

CRCA at North River Health Campus

This is an amazing app and it has been a great way to give recognition to those who are truly deserving of it.

Bugs that need fixed

Canโ€™t stroll down my profile without the app
Closing on meโ€ฆ..

Response from developer

we recently updated our app, please update and see if that resolves your issue. If it doesn't, please contact 360RecognitionSupport@terryberry.com and we'll have our development team look into it for you.

Trash

This app is no good. Everytime I click on it, it closes. Now it wonโ€™t let me log in. Says I have invalid email/username/password. Have no way to contact customer support.

Response from developer

we recently updated our app, please update and see if that resolves your issue. If it doesn't, please contact 360RecognitionSupport@terryberry.com and we'll have our development team look into it for you.

Not working

It closes on me all the time.

Response from developer

we recently updated our app, please update and see if that resolves your issue. If it doesn't, please contact 360RecognitionSupport@terryberry.com and we'll have our development team look into it for you.

App Crashes Constantly

Iโ€™ve tried to change my email notification settings all day, via the website and now the app.
The app crashes every single time I access my profile to try and change those settings.
All I want is to stop receiving emails I never signed up to receive, from people I donโ€™t even know.

Response from developer

we recently updated our app, please update and see if that resolves your issue. If it doesn't, please contact 360RecognitionSupport@terryberry.com and we'll have our development team look into it for you.

Clunky

Wishes to be a social media app, but fails in many ways. Profile pictures look terrible and have poor resolution. UI is not very user friendly. Sometimes I just get a blank white screen when trying to give a wow. Since this is a company paid service I would think they would improve, but 2 years in with the program it is just not what it should be.
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Response from developer

We'd love to know more about your experience, please contact 360RecognitionSupport@terryberry.com so that we can improve the app.

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