Leave a Review Mobile ID
An App that just doesn't work
Time wasting app that just doesn't work. Very disappointed as it carries so much importance and is very much vital to some.What a confusing trash is this?
Far to complicated!!! You need to download at least three apps? After trying a couple of this for hours just an error message “Error because of ….bla bla …..”. And no further instructions?!? First identification didn’t work, we try another one. Video authentication works but I never got the promised SMS. Next try not possible because you change the authentication bla bla bla…. At least 5 hours wasted life time!!! Also far to much text you have to read, understand and keep in mind Pictures far to big forces you to scroll too much. Sorry, but this is really trash!!!Show lessDeveloper Response
Hello, Thank you for taking the time to share your feedback. We're sorry to hear about your frustrations, but it seems there might be a mix-up. Our app, Mobile ID, focuses solely on authentication and does not require downloading multiple apps or involve video authentication. It sounds like your experience may relate to a different service that uses Mobile ID for signing or other purposes. We'd love to help you with any issues directly related to the Mobile ID app. Please reach out to us at info@mobileid.ch with your concerns, and we'll make sure to address them promptly. However, for issues related to other services or apps, we recommend contacting the respective support teams. Thanks again for your feedback, and we look forward to assisting you. Best regards, The Mobile ID Team