Horrible experience
Response from developer
We're sorry to hear about the trouble you're facing. For the best assistance, please contact our support team at app@mobileid.ch with details about the issue. We'd be happy to help resolve this and improve your experience. Thank you for your feedback!
An App that just doesn't work
Response from developer
We’re sorry to hear about your experience. We understand how important the app is and regret any inconvenience caused. Please contact us at app@mobileid.ch with more details so our support team can assist you in resolving the issue as soon as possible. Thank you for your patience.
What a confusing trash is this?
Response from developer
Hello, Thank you for taking the time to share your feedback. We're sorry to hear about your frustrations, but it seems there might be a mix-up. Our app, Mobile ID, focuses solely on authentication and does not require downloading multiple apps or involve video authentication. It sounds like your experience may relate to a different service that uses Mobile ID for signing or other purposes. We'd love to help you with any issues directly related to the Mobile ID app. Please reach out to us at info@mobileid.ch with your concerns, and we'll make sure to address them promptly. However, for issues related to other services or apps, we recommend contacting the respective support teams. Thanks again for your feedback, and we look forward to assisting you. Best regards, The Mobile ID Team
