Complete waste of money
I spent $40 to get an all-access pass only to find out no full matches for the US can be streamed as replays. I can’t watch games live in the middle of the night. If someone is paying this much money for what seems to be on-demand streaming, they should be able to stream any game. This app is a complete bait and switch! 😠Developer Response
The FIH matches (FIH+ season pass) are made available as Full Replays once the tournament is over and are placed automatically on the App and the website at https://watch.hockey. There is sometimes a time delay (matches not available immediately post-match) as this is a production step that involves large Gigabyte transfers and time-zone differences.So many issues
U would think after paying to use the app u would get a decent service but first there the logging in problem where u never get given an email verification then the loading times are ridiculous and almost everytime I tried to use it I give a pop up message saying play back error pls choose something which is stupid because I’m not on that app to watch something else I’m looking for the specific game I want. Don’t waste ur time with this app just get DSTVDeveloper Response
We are sorry that you had a bad experience. If you contact us at watch.hockey-support@nagra.com we will be happy to get to the bottom of the issues and compensate you for your inconvenience.Cuts out and freezes all the time
Miss most of the game having to uninstall and reinstall the app trust to be able to watch 3-4 minutes of a match at a time
Should refund my subscription can’t even view 1-3 of the match never minds a full matchDeveloper Response
We are sorry that you had a bad experience, which is not the norm. Could you please contact us at watch.hockey-support@nagra.com outlining your issues - we will be happy to get to the bottom of this and compensate you for your inconvenience. Even if you contacted the team during the event please write back and we will be happy to make amends.