Leave a Review Dice Merge! Puzzle Master
Yet another updated review
I love this game, & while I’m grateful for all of the help from support, I’m tired of having to fight for every booster bundle I purchase. Again today, for at least the 3rd time this year my game screen froze while making a purchase. Again my money was taken but no boosters appeared. I play several games by Mobilityware & daily it’s a developer I seek out when I’m looking for a new game, but enough is enough. I’m deleting this game. Enjoy my money. Good riddance.Show lessDeveloper Response
Hi there, thank you for the updated review! I'm sorry that you're continuing to experience these issues. Please follow up with our in-game Support Team for help. Thanks for playing!Updated review
Edit: my concerns have been addressed and have been able to access ads. A glitch in a booster pack purchase was also fixed. Thank you for great app support! I do enjoy this game.
Been playing & enjoying this game for a while now, but since the last update it tells me it can’t retrieve an ad to watch to get a booster. Force closing the game & restarting the phone don’t fix it. I don’t want to uninstall & reinstall the game.Show lessDeveloper Response
Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with ads in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1436544 so our team can take a look. We look forward to hearing from you!It's now stealing my money
I have loved this game for quite awhile. BUT about a week or so ago (about the same time as I now see there were some "bug fixes") any time I would try to purchase anything, after the purchase was accepted (saying "you're all set") then the screen would freeze up. None of my purchases ever actually came through! Even after I reinstalled the app, it happened again. I checked my method of payment, and I was indeed charged for those purchases. Bad on me for trying multiple times.Show lessDeveloper Response
Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with purchases in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1436541 so our team can take a look. We look forward to hearing from you!