Dice Merge! Puzzle Master User Reviews

Reviews Summary

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My fave game

This is the best game I have. The ads are not as bad and frequent as your usual in that you can get in some good play time without being bothered. This is the only game I have ever recommended. I will continue to play it until it changes the frequency of ads…

So good, but can’t purchase 😿

Would enjoy and also purchase but out due to endless ads sky high cost to temporarily be ad free, you have priced yourselves out of the market for me. Shame though it’s a great game.

Yet another updated review

I love this game, & while I’m grateful for all of the help from support, I’m tired of having to fight for every booster bundle I purchase. Again today, for at least the 3rd time this year my game screen froze while making a purchase. Again my money was taken but no boosters appeared. I play several games by Mobilityware & daily it’s a developer I seek out when I’m looking for a new game, but enough is enough. I’m deleting this game. Enjoy my money. Good riddance.
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Response from developer

Hi there, thank you for the updated review! I'm sorry that you're continuing to experience these issues. Please follow up with our in-game Support Team for help. Thanks for playing!

Cash grab.

Saw this game offered a reward for another game I play if I got to a certain level, so I decided it looked simple enough, installed and was very quickly annoyed.

Some prompts are literally impossible, it feels AI generated and has no passion, and opens ads even when ads aren’t playing.

Never seen a game more eager to put a virus on your phone!

Power ups in this game sometimes don’t work, you’ll use them and then it’ll revert to how it was before the powerup. The push to spend money on this game is crazy when you know 99.9% of the revenue comes from the constant ads!

I got my reward after three days of annoying play. Was it worth it, yes! But if you’re looking for an actual thought game to pass the time, you’re looking in the wrong place.
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Response from developer

Hi there, Thanks for the review. We appreciate your feedback! Our team is always looking for ways to improve our apps, so we really appreciate you taking the time to leave a review. Please don't hesitate to Contact Us with any additional suggestions or feedback you have to share with our team. Thanks for playing!

At what point will developers pay attention

I really enjoy this game, but like so many before me I will be deleting it.
Too many ads and no option to purchase an ad-free version.

I'll be switching to another dice merge game. It may not be as enjoyable as this one, but I'll take that over the frustration of these ads.

Response from developer

Hi there, Thanks for the review. We appreciate your suggestion! Our team is always looking for ways to improve our apps, so we really appreciate you taking the time to leave a review. Please don't hesitate to Contact Us with any additional suggestions or feedback you have to share with our team. Thanks for playing!

Updated review

Edit: my concerns have been addressed and have been able to access ads. A glitch in a booster pack purchase was also fixed. Thank you for great app support! I do enjoy this game.

Been playing & enjoying this game for a while now, but since the last update it tells me it can’t retrieve an ad to watch to get a booster. Force closing the game & restarting the phone don’t fix it. I don’t want to uninstall & reinstall the game.
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Response from developer

Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with ads in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1436544 so our team can take a look. We look forward to hearing from you!

It's now stealing my money

I have loved this game for quite awhile. BUT about a week or so ago (about the same time as I now see there were some "bug fixes") any time I would try to purchase anything, after the purchase was accepted (saying "you're all set") then the screen would freeze up. None of my purchases ever actually came through! Even after I reinstalled the app, it happened again. I checked my method of payment, and I was indeed charged for those purchases. Bad on me for trying multiple times.
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Response from developer

Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with purchases in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1436541 so our team can take a look. We look forward to hearing from you!

Unable to play-unable to retrieve ads

This game is fun but frustrating. I can’t play it now because the app is unable to Retrieve ads and does not allow me to continue….ridiculous! Regardless if I am playing on an IPad or iPhone

Response from developer

Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with ads in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1434845 so our team can take a look. We look forward to hearing from you!

Love it BUT…….

I’m getting fed up with it saying no ads to continue, I will delete if it doesn’t improve.
Right that’s it, I’m trying a different game

Response from developer

Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with ads in our app. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1434774 so our team can take a look. We look forward to hearing from you!

Challenging game

One day you get it right away and then one day evades you for a month. You learn to predict some of the tactics the game will take but it is often tricky and leads you down a rabbit hole. Enjoy the speed and the shorter ads. My only difficulty is that the bomb seems to be in an awkward position for me and I often strike it and there’s no way to back out. Bomb wasted. I play every day and hate to have one hanging around unsolved. Good fun.

Update:All of a sudden the app is taking me to sites that Norton declares as unsafe and encourages me to get away from the website. Help!
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Response from developer

Hi there, Thanks for reaching out! I'm sorry to hear that you're having issues with that message. Our team needs some info from your device to help. Please open the in-game Settings page, select Support and then Contact Us with your ID MW-1434638 so our team can take a look. We look forward to hearing from you!

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