Same problem as other posters – app does not work.
The app is clunky and old school interface design. What’s worse however, is that the paired blankets just disappear and you have to repair them and this happens over and over until you give up. I called Breville and they said they can’t possibly interact with all the online forums because they just don’t have enough people, but it seems to me this is wilful deafness to your customers in that this isn’t just any forum, this is the platform through which the product software is distributed.
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Can’t connect to WiFi
When I first got the electric blanket it connected to the app fine. About 50% of the time I would turn it on from my lounge using the app and when I went to bed it was stone cold coz the blanket never turned on.
A couple of months later and My Controller disappears from the app and I can’t get it to reconnect. Disappointing.
A couple of months later and My Controller disappears from the app and I can’t get it to reconnect. Disappointing.
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Awful interface
I successfully linked the devices via wifi. Occasionally it works, more often it doesn’t connect to the electric blanket and doesn’t turn it on. Now my controllers have disappeared?? I’ve re connected them and still nowhere to be found. Waste of time paying extra for wifi connection when it doesn’t work!
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Not a happy user
Not a happy customer. When I first brought it home I got the app and blanket working fine but it disconnected itself from the app and whole whole I try to connect it again it says that it has bonded but it isn’t snd I still have to do it manually So disappointed because I brought it due to my mobility problems to make my life easier but I might as well have saved my money and just brought a normal electric blanket
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Absolute rubbish
Just don’t buy this product.
Wifi element doesn’t work reliably so negates the reason for getting it.
If I have to walk to the controller to check it’s actually on (95% of the time it hasn’t worked) then I could just turn it on manually.
And because it’s digital it can’t be put on a secondary timer.
Save yourself the time and money. Buy a cheap electric blanket and a wifi plug.
Also on the second one as first one died after 4 months and got replaced under warranty. New one is still useless.
Avoid at all costs.
Wifi element doesn’t work reliably so negates the reason for getting it.
If I have to walk to the controller to check it’s actually on (95% of the time it hasn’t worked) then I could just turn it on manually.
And because it’s digital it can’t be put on a secondary timer.
Save yourself the time and money. Buy a cheap electric blanket and a wifi plug.
Also on the second one as first one died after 4 months and got replaced under warranty. New one is still useless.
Avoid at all costs.
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Works as advertised
I purchased the body zone connect electric blanket today without any trouble I created an account and now can control the electric blanket from my phone. Probably a massive gimmick but if your also downloading this app you probably are a gadget person as well
Only issues I can see is the inability to get this app working on home automation software….. so Breville my challenge to you is make this work on Home Assistant and this will be my favourite product of 2021
Only issues I can see is the inability to get this app working on home automation software….. so Breville my challenge to you is make this work on Home Assistant and this will be my favourite product of 2021
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Rubbish, does not work. Don’t waste your time
This app is HOT TRASH, decided to try regardless of the reviews of warnings and you cannot even sign up begin with with a contest error appearing stating password must be minimum 8 characters, when placing well, over 8 and 12 characters still same error resulting in not even being able to attempt to use the app at all, honestly don’t waste your time even if your able make a sign in its clear the app still fails to deliver.
It’s a sad factor for what could of been such a great and helpful app considering the odd large lengths of the cords and usefulness of putting my partners side on when I leave for work as I’m heading out the door,
It’s a sad factor for what could of been such a great and helpful app considering the odd large lengths of the cords and usefulness of putting my partners side on when I leave for work as I’m heading out the door,
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Unreliable, clunky and data hungry
Unreliable, clunky and badly designed. Very surprised that a company like Breville is unable to do a better.
Requires access to precise location to set up, which frankly speaking is nothing but inappropriate. There is absolutely no legitimate reason why the manufacturer of a household appliance requires this information.
Disgraceful.
Requires access to precise location to set up, which frankly speaking is nothing but inappropriate. There is absolutely no legitimate reason why the manufacturer of a household appliance requires this information.
Disgraceful.
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Waste of time and money - return it now if you want to use it with the app
Have tried to get the app working on four different iOS and Android devices... doesn’t work. Infuriating in this day and age. Massive scam.
School assignment app, made at home
The app is terrible at a professional level. App is not to scale of your phone when using the controller in the app therefore I cannot use the entire controller.
App indicates “offline” but if I physically change on the remote settings that is attached to the blanket, the settings also change on the app instantly which theoretically indicates the app is connected to the blanket.
To summarise this up, create a better app and decommission this school assignment app. You should be ashamed of yourselves promoting this under your brand name.
App indicates “offline” but if I physically change on the remote settings that is attached to the blanket, the settings also change on the app instantly which theoretically indicates the app is connected to the blanket.
To summarise this up, create a better app and decommission this school assignment app. You should be ashamed of yourselves promoting this under your brand name.
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