Leave a Review Thrifty White
Useless app
My phone numbers are correct yet get a verification error message when trying to add a medication with the store number and Rx.Kimberly-O
Not Complicated
It just doesn’t work. I had it before, got frustrated trying over and over to get it to do some basic functions. Like it would be really helpful to be able to pull up my RX list during doctor visits. It won’t import them. It doesn’t recognize my local pharmacy. Not the pharmacy #, RX #, which I took from the pill bottle. Now I remember why I 86’ed the app before. It’s a waste of time trying to get it to do the basic functions. I’m out of two prescriptions again. I’ll have to call and then try to figure out with the over-worked person at my local Thrifty White when it will be convenient for them for me to show up to pick up the pills. Over and over. 20 miles round trip. But it’s the only option for my sorry butt.Show lessIreeesh
Unusable
I have been getting emails regarding “connecting for life” and resetting passwords etc. Nothing works. I follow instructions to the tee and says to “check phone number”, did that, edited it even though it was correct and still can’t retrieve my medications from the pharmacy. I have the pharmacy number correct (075) and a prescription number I picked up yesterday. Nothing, says “failed”. Reset password, still fails. Did the new username and password thing (from the email I got) still fails. A useless appShow lessShophop
Terrible
I NEVER leave reviews (this is my first one). That is how bad this app is. It is really slow and I always have to restart my phone to make it work. Please put some of the money I have spent on prescriptions into making an app that is functional.jessjano
Developer Response
With every new app version, we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.Barely usefull before recent update
Now it won't allow me to log in using previous credentials (they work on the webpage). Less hassle to use competitors app (with text and phone notifications when ready) and drive 40 miles to pick up, than use this app that looks like it was built In 2006.Pepintrout
Developer Response
Hi, we apologize for any issue you might be having! The new app requires a new account be created. Create a NEW Thrifty White account 1. Startup the Thrifty White App 2. Touch My Medications 3. From the Login Screen. 4. Touch the Sign-up link. 5. Fill out the Sign-Up form. 6. Choose the Create Account button. You will then have the opportunity to connect the account to your pharmacy.Go back to the former design!
I have called the pharmacy to ensure they have my current number, which they do and have had!! I still can’t bring my meds over! I also called customer support and I was ensured that it was fixed and it would work.... That is a BIG NO!!!Kjpete75
Great!
If issue, contact your local store and ensure they have a cell number on fill for the verification textkarenwatson12
App needs work
Completely unable to transfer my medication list to the new app. And there’s no support or contact information to get any help. The new app is pretty useless to me and the old app that actually works for me is going to be eliminated September 22nd. I’d give it zero stars if I were able.Magodiablo
Developer Response
Hi, we apologize for any issue you might be having! Create a NEW Thrifty White account 1. Startup the Thrifty White App 2. Touch My Medications 3. From the Login Screen. 4. Touch the Sign-up link. 5. Fill out the Sign-Up form. 6. Choose the Create Account button. You will then have the opportunity to connect the account to your pharmacy.Disappointing from the outset
Have had the previous lackluster app. Uploaded this new app, as I rec’d an email saying the old app would “sunset” in Sept. I logged into my current app, to assure I had correct login/password. Sadly, as stated in other reviews, login to new app not allowed. Also, attention to detail is poor. Since login is an email address, why do you not do as was done with the last app, the login page “activates” the keyboard that already has the @ and . symbols, to simplify login (should that ever become available)! Not an impressive transition!Show lessAceqapd
Developer Response
We apologize for your experience in the transition to the new app. We do hope you were successful in creating a new user account and syncing your medications to your profile. Don't hesitate to reach out to contact your local store to assist you.DH
Have used the old app for several years, but downloaded the new one today, and it doesn’t allow me to login at all.1roughrider
Developer Response
Hi, we apologize for any issue you might be having! Create a NEW Thrifty White account 1. Startup the Thrifty White App 2. Touch My Medications 3. From the Login Screen. 4. Touch the Sign-up link. 5. Fill out the Sign-Up form. 6. Choose the Create Account button. You will then have the opportunity to connect the account to your pharmacy.
