Leave a Review American Disposal Services
Very good service
Usually excellent service - efficient and timely. Just occasionally forget to collect recycling.Great App
Out of town a lot so this app helps me to know when recycling day so I know what to put out.Mediocre app for a terrible company
Only thing this app is good for is letting me know my pickup day randomly changed again. But not with a notification or anything. Only if my trash doesn’t get picked up and I open the app and see that the day changed.
I also feel like this app needs to have a billing portal because it’s impossible for me to log in online, let alone get someone on the phone. Honestly there’s a reason this company has an F from the BBB. If I had literally any other option for trash pickup I would have canceled my service by now. Except I don’t even know if I could cancel, seeing how it’s so difficult to manage my account.Show lessEasy to use
Love getting a reminder to put the recycling out. One less thing to worry aboutAmazing
Service is outstanding, gentlemen who service my house are polite, hardworking and always show a great attitude to serve.
I am very happy.App Status
It works fine since it’s hard to get you on the phone. Always busy.
When is recycling going to be picked up next?Former McLean Trash Customer
I can’t say that we have been impressed after a year, It’s been about a 50/50 hit or miss of trash, yard waste and recycling pickups. I have never had one complete sweep of all three. I now have an American sticker placed on my trash bin, after I kept calling or emailing about no pickup. Hope things change for the better.Show lessFunctions as designed
The app functions as designed, and is the only effective way to get service updates and schedules for my disposal services.
Without the app, communication with the provider is almost non-existent.Always on time
Pick up days never missed. 👍This App is Garbage
The app finds the address, allows selecting the address, and immediately breaks stating it’s unable to find the address.
When reporting this problem in the app, I selected the “issue with address” and after entering the text, it hides the Send Feedback button under the keyboard and will not scroll up.
This app suffers from poor software development and lack of quality checks before deployment. DO NOT USE! Total garbage!Show lessDeveloper Response
Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We are happy to help troubleshoot and hope to hear from you. -Konrad @ ReCollect Systems Inc.