Zeapon Lab User Reviews

Zeapon Lab
Zeapon Lab
Dongguan Zeapon Technology Co.,Ltd

Top reviews

Update fixed some vital bugs

Very Fun with slider and pons pt

Nearly unuseable

Unfortunately this update I can barely use this, it’s completely freezing constantly causing massive delays for our studio. Please fix this asap

Bad app renders great hardware almost useless

Buggy and unreliable. Such a shame.

Bugs galore

This was a reliable app for a while but the latest version constantly freezes and throws up error messages that can’t be dismissed, locking the app completely. Extremely poor user experience at the moment.

Gear is amazing, the app… not so much.

I just spent all this money on beautiful quality products for the app to not allow me to connect.

Pan head?

Pan control won’t link
Very disappointed in this app. Was looking forward to controlling the pan head as well as the slider motor with the app, but the app has a hard time linking to the slider motor and will not connect to pan control motor at all. What a waste of tech. Very disappointing. I was very excited about the possibilities of having second camera automation at an affordable price
Might return this slider completely due to lack of control features. It was highly recommended by several professionals, but apparently I’m not as fortunate to get a working model
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Does not connect to device

I have an iPhone 13 with the latest iOS and I can’t even see the Zeapon even with Bluetooth enabled. This means the value of the device is very low.

Love the slider, App needs some attention

I gave you guys 5 stars because this slider is a great value. In future app versions it would be nice to have a smoothing function between the waypoints. Maybe it could work like curves in photoshop. The app sometimes crashes suddenly when trying to connect the PONS to an iPhone 7. It seems more stable on android platform. Otherwise the slider is an excellent tool and my videos are looking much better. Keep working on it! Thank you! I’m a fan.
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Updated review

Update: just realized I had to update all devices with latest firmware. Everything is working functional

Do not buy Zeapon: I am not alone in my disappointment.

Look around at reviews on Amazon and even this forum. It’s all bad, and all too true. $600 wasted.
This was a really great slider-app combo—until Zeapon updated the app, then its became a brick. Months of ZERO FUNCTIONALITY, with no solution in sight. I don’t think they are interested in supporting the English-speaking customer base.

The support here is so poor I feel Paying Customers should not expect this manufacturer to act in good faith. A shame, as I was really looking forward to the pan-tilt head.
I don’t FB or Instagram, and could not contact Z for months, finally got an email, to no effect. This email was only after a YouTuber (not the unresponsive Zeapon rep Scott Duncan) who was in contact with Z already asked them to contact me. He had a Google drive tutorial on updating the FW—no audio, all in Mandarin . Hmmm.
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