Leave a Review ZEN.COM for peaceful shopping
Total Scam
After blocking your account with a substantial amount of money, they claim to refund the funds but they never do. They block the account without any reason, used the account for savings only (transfer from your actual bank account) and few bank transactions €100 max to my friends and family bank accounts. Ironically, in their replies here on the feedbacks, they suggest staying in touch with them even though they actually never respond to your emails of six months trying because they know there is nothing you can do about it (making them reply back). Clearly a Scam!!!
Edit: They still insist that for any concerns to contact them when they don’t respond back. So pathetic!!!Show lessDeveloper Response
Hello, we're truly sorry to hear about your experience. We assure you that we take such matters very seriously. Account restrictions and fund returns are always handled in line with ZEN.COM regulations and EU law. If your funds have not been returned, please contact us at hello@zen.com so we can investigate this further. We apologize if our previous communication hasn't met your expectations and appreciate your patience.Garbage
Read the reviews and all before downloading. I went through the entire setup process but my account was denied. It also says “this decision is final” and no reason is listed. Support is useless, they just ignore you when you try to find out why you were denied access. I have Wise, Revolut and other apps but this one declines tons of people for some reason, based on App Store reviews and online forums.
They’re probably bought out by EU politicians and other low IQ deep state playersShow lessDeveloper Response
Hello, we are sorry that you were unable to open an account with ZEN. As a financial institution, we are obliged to comply with the laws and regulations of the Bank of Lithuania. If you have any concerns about the situation, please contact us at https://app.zen.com/support.Urgent fix needed
After last update nothing worksDeveloper Response
Hi there. We were experiencing temporary app issues, and we apologize for any inconvenience this may have caused. Our team has been working hard to resolve the problem, and things should be back to normal now. If you continue to experience any issues, please don't hesitate to let us know.