很好用
Response from developer
Hello! We’re glad to hear you’re enjoying the app! Thanks for the recommendation and your positive feedback. 😊
Very good
Response from developer
Hi. We’re glad to hear the app has been helpful for your international transactions! It’s great to know that the process has been smooth and without any difficulties. If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy using ZEN for your financial needs! 😊
Great app to use
Response from developer
Hi. Thanks for the feedback! We’re thrilled to hear you’re enjoying it. Let us know if there’s anything more we can do to make your experience even better! 😊
User-friendly wallet
Response from developer
Hi. Thank you for sharing your experience! We’re delighted to know the app is meeting your needs for effective and straightforward financial management. If you have any suggestions to make your experience even better, feel free to let us know—we’re here to make things as smooth as possible!
Not recommending
Response from developer
Hello, we're sorry to hear that your experience didn’t match your expectations. Our goal is to make financial services easy and stress-free, and we understand how essential it is for everything to work smoothly. If you’re facing specific issues or have any suggestions for improvement, please let us know at hello@zen.com—we’re here to make things right. Thank you for your feedback!
Total Scam
Edit: They still insist that for any concerns to contact them when they don’t respond back. So pathetic!!!
Response from developer
Hello, we're truly sorry to hear about your experience. We assure you that we take such matters very seriously. Account restrictions and fund returns are always handled in line with ZEN.COM regulations and EU law. If your funds have not been returned, please contact us at hello@zen.com so we can investigate this further. We apologize if our previous communication hasn't met your expectations and appreciate your patience.
Garbage
They’re probably bought out by EU politicians and other low IQ deep state players
Response from developer
Hello, we are sorry that you were unable to open an account with ZEN. As a financial institution, we are obliged to comply with the laws and regulations of the Bank of Lithuania. If you have any concerns about the situation, please contact us at https://app.zen.com/support.
Urgent fix needed
Response from developer
Hi there. We were experiencing temporary app issues, and we apologize for any inconvenience this may have caused. Our team has been working hard to resolve the problem, and things should be back to normal now. If you continue to experience any issues, please don't hesitate to let us know.
Great bank App
Response from developer
Hi. Thank you for your recommendation. We value feedback from all our users, regardless of location, and we're committed to providing the best service possible for everyone. If you have any other thoughts or suggestions, we're always here to listen and improve.
Query
Response from developer
Hi there, thank you for noticing our app and scoring us with 4* It is highly appreciated. You can reach ZEN.COM Support by chat in the app or by mail at hello@zen.com . ZEN.COM agents work for you 24/7! Cheers!
