Doctor Games User Reviews

Reviews Summary

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Thank you

GKAUR

Freezes

This app freezes constantly. I have to do a hard reboot on my iPad every time my little plays it just to exit the game.

Response from developer

Dear User, Thank you for your valuable feedback. To help with this, we would like to know your feedback in detail. Kindly write to us at support@skidos.com. We will help you as soon as possible. Best Regards, SKIDOS Team

Misleading

It should be clear before you download the game that subscription is necessary to play the game.

Response from developer

Dear User, We appreciate your feedback. We ensure a safe environment for kids by not displaying any advertisements. The efforts and resources put into developing the app mean we cannot offer it completely for free. However, we invite you to try it out with a FREE 3-DAY trial to see if it meets your expectations and is worth the investment. Thank you for your understanding and best wishes, The SKIDOS Team

Would not recommend

You can only play for like 30 seconds unless you pay money like bro please make it so I can play more daily and you can play it daily for 30 seconds please fix

Response from developer

Dear User, We appreciate your feedback. We ensure a safe environment for kids by not displaying any advertisements. The efforts and resources put into developing the app mean we cannot offer it completely for free. However, we invite you to try it out with a FREE 3-DAY trial to see if it meets your expectations and is worth the investment. Thank you for your understanding and best wishes, The SKIDOS Team

Love it!

I’m 9 and I love this game I’ve only been playing this for two days and it’s the best! But I don’t like that there is a time limit after I only do math for only 5 minutes. Also every day I do something else like doctor, reading, and breathing. But I can only access level s on alphabet but also this isn’t my age. I am 9 and this is for 2,3,4,5 year olds. I can read so I don't need a read aloud. It’s about the book. I can read the s book no problem. But that’s only a thing that you can do. I’m not forcing you. But maybe you can erase this on the grade 4,3,2,5 grades. It’s not needed if you know the alphabet and how to read easy books. Also, maybe you can add a writing section although you don’t really have to. Sorry to say but I wanted to delete this game because it toke up all the storage. Please fix this bug.
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Response from developer

Dear User, We're glad you're enjoying the app! Please share more details about the issues you're experiencing so we can help you promptly. You can reach out to us at support@skidos.com. Best Regards, SKIDOS Team

Faulty

The app I can’t say if it’s good or bad, I went to make an account says my email is used, yet you can’t reset the password. It asked if I want a one time password yet you can’t click on it. So long story short we have an account that we can’t access…

Response from developer

We're truly sorry for the trouble you've faced. Please get in touch with our support team at support@skidos.com, so we can help resolve this issue for you. Your experience matters, and we want to ensure you can fully enjoy our app. Thank you for bringing this to our attention.

Tried to take full subscription fee at time of free trial

I activated the 3 day free trial for my daughter and cancelled the renewal within my apple subscriptions at the same time however in the 1 minute it took me to do that a charge of $49.99 was attempted to be deducted from my bank account, luckily I didn’t have the funds in the account at the time however there have now been multiple attempted charges for this amount and I have to ensure my account balance is less than $49.99 whilst I try and sort this mess out. Despite advertising for a 3 day trial on the app and also receiving a ‘welcome to your 3 day trial’ email this app has not provided the trial as advertised.

I have emailed the support email as recommended but have received no response in 5 days.
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Response from developer

Hello, Thanks for your feedback!Please ensure that you have canceled the subscription from the apple store as the subscription deductions are done from the apple’s end. Moreover, we're keen to learn more about the issues you encountered while playing our game. Your insights are invaluable to us, and we're dedicated to resolving any concerns you may have. Kindly reach out to us via email at support@skidos.com, and our team will work diligently to address and fix any issues you've encountered. Your satisfaction is our top priority, and we appreciate your patience and cooperation as we strive to provide you with the best gaming experience possible.

Misleading!

Can’t open app without paying a subscription fee

Response from developer

Hello , Thanks for your feedback! It is a subscription based app where you purchase the subscription based on monthly, quarterly or yearly plans and enjoy 40+ games without any additional cost. You can add upto 6 players on any device & much more. For any more clarification, please write to us on support@skidos.com. Best Regards SKIDOS Team

Wack

I understand you need to subscribe for these kids games, my daughter usually loves them; but the free version of this you can only play once every 12 hours. That being said, my daughter didn’t even get to try it, she accidentally picked the wrong “character” without playing tried to back out and pick a different child and now she’s stuck on the subscription page for 12 hours. I get you deserve money if your game is good enough; but we’re not even gonna wait around to find out now. Total disappointment.
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Response from developer

Hello , You can subscribe through SKIDOS website with SKIDOS Pass & get access to over 40 educational apps. Your kid will be able to play all of them without any additional cost. You can add up to 6 player profiles on mobile and tablet devices. For any further questions, you can reach out to support@skidos.com. Best Regards, SKIDOS Team

Crashes

The app never progresses past the first selection, before it crashes.

Response from developer

Hi, NaniLoves2 Greetings! We appreciate your engagement with our game, and we're pleased to confirm that it is progressing smoothly on our end. However, we understand that you may have encountered issues, and we're committed to addressing them promptly. To assist us in understanding the specific challenges you're facing, we kindly request you to share the details with us. You can do so by reaching out via email at support@skidos.com. Our dedicated support team is eager to work with you to resolve any concerns and enhance your overall gaming satisfaction. Your feedback is crucial, and we appreciate your collaboration in making your gaming experience truly enjoyable. Best Regards, SKIDOS Support Team

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