Leave a Review Bryce Canyon Audio Tour Guide
Several Crashes and plenty of anti Mormon and white propaganda if thats what you are into!
Several episodes crashed on the Bryce Canyon tour. More than just a couple. Definitely lacks QC. Plenty of clearly very biased anti Mormon and anti white views. To each their own, but this is very biased. If you want the tour to play correctly, in some areas you have to drive 20mph below the posted speed limit or it jumps mid story to the next point. Lazy and clumsy design imo. Not worth the cost.Show lessBuckethead10
Developer Response
Thank you for sharing your experience with us. We’re truly sorry that the Bryce Canyon tour didn’t meet your expectations. We understand how frustrating the technical issues and content concerns must have been for you. Your feedback is important, and we’re committed to making improvements to ensure a better experience for all our users. We appreciate your understanding and sincerely apologize for any inconvenience this caused.Huge Disappointment
We travelled thousands of miles to be here in front of Zion NP, where I am writing this now, only to have the audio tour crash repeatedly inside the app. I have restarted, reinstalled, restored, etc etc etc. Customer service is no where to be found.lilk97
Developer Response
I’m sorry to hear that! We have support 24/7 — you can reach us via the menu inside the app (Call/Chat/Feedback) as well as registering for support (first screen) or visiting the FAQ page. Repeated crashes are usually a sign of poor signal/wifi during the initial download but we can experiment with a few types of solutions for you.I feel duped
Updated:
After a very responsive exchange with the developer, they made it seem like some improvements would be on the way. While I can’t recommend the version I used, I’m hoping to give them another shot in the future simply because
of their positive customer experience response.
Original Review:
I got greedy and went for this app over the GyPSy app which we’ve enjoyed immensely in the past but costs $2 more. We saw the good reviews and it felt like a slam dunk. We were wrong right off the bat. Glitchy, freezing, starts over from the first slide every time you restart the app (do you want to take a hike or see a viewpoint without the drain on your battery?). We heard the first slide about 12 times and maybe 2 other slides, one of which was a home video of a lookout with audio of just heavy breathing. Driver can’t see these visuals... why include them? It’s not good content from what we did see, but even if it was, it wouldn’t play for us anyway. I’m thinking the good reviews are staged. Instead of saving $2, we wasted $3. Lesson learned...Show lesstotlyawsm
Developer Response
I believe we replied to your emailed feedback form. The freezing and glitches are due to poor signal in the park — using Offline Mode fixes nearly everything described here. Our users typically enjoy the images since they help identify difficult-to-see formations within Bryce. We don’t need to stage any reviews. Nevertheless, we are always happy to compensate users who didn’t have an excellent tour experience!Well worth it!
I am a repeat customer! I had bought their Arches App and loved it. This one did not disappoint either. In-depth stories and a mini geology session rolled in one.
Would highly recommend the App.Careful Reviewer
Developer Response
We're so glad you enjoyed the tour! Thanks for the review!Like a musical orchestra in the phone
What a beautiful place! And a beautiful tour guide to explain it. Narration is excellent. The app guide’s voice is quite enthusiastic. GPS based play was very good. All I did was to walk in the circles on the guided path. It played on its own. Bryce is the best park here. Pls download the app in advance. Cellular signal is choppy.Show lessSmart Dude61
Developer Response
We're so glad you enjoyed the tour! Thanks for the review!Audio Playback Issues
Whenever it starts it also plays the first track in my Music app, so there’s two things playing at once.Dan Cameron
Developer Response
The tour audio auto-mutes all other audios (music, etc) so this is quite unusual. Can you tell us your phone model and OS so we can investigate further?Hoodoos!! Audio stories are great
I actually ditched a different app (which I had paid for) in favor of this one. The audio commentary in this is excellent, and easily worth the money. You learn about how Bryce’s crazy hoodoos formed BUT you also learn about the different stories about them over time. If this is going to be a once-in-lifetime trip for you, choose this app for the right content. Don’t go for the standard stories which are lifted straight from the signboards.Show lessOceanStateOfMind
Developer Response
We're so glad you enjoyed the tour! Thanks for the review!An amazing app!
An amazing park, absolute must-do. App adds a lot to the experience, especially for the legends and geological site. This was the first tour of our Utah “Mighty Five” road trip.Dave Keplin
Developer Response
We're so glad you enjoyed the tour! Thanks for the review!
