Live Reviews:
Lead Center

Lead Center

Lead Management + Softphone

⭐️2.0 / 5
Rating
🙌38
Ratings
📼5 scs
Content
📦~ in 1 month
Updates frequency
🗣❌ unsupported
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All Versions of Lead Center

2.11.0

June 27, 2024

- Stability improvements

2.10.0

May 28, 2024

- Users will be notified when the company changes as they interact with notifications across accounts and companies. - Enhanced experience for accepting and declining permission prompts across the app - Tapping a text on the recent activity now takes user to interaction details - Bug fixes
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2.9.0

March 25, 2024

• Bug fixes and stability improvements • Improvements for text notifications
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2.8.0

January 22, 2024

• Discontinuing support for iOS 15 • Bug fixes and stability improvements
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2.7.0

November 21, 2023

Application updates and bug fixes

2.6.0

October 2, 2023

Application updates and bug fixes

2.5.0

August 29, 2023

Application updates to account for new 10DLC requirements.

2.4

August 14, 2023

Added blue banner for 10DLC registration. Behind the scenes updates.

2.3.1

July 17, 2023

Updates for data viewed in the inbox. Updates to reduce in-app crashes. A few under the hood updates for error handling.
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2.3

June 22, 2023

Never miss a call. This release includes: Updates to the capability to receive a second incoming call (Pending web app release which will include the Call Waiting setup) Minor updates for texting
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Price History of Lead Center

Description of Lead Center

The Lead Center mobile app consolidates your inbound and outbound interactions and allows you to manage your calls and texts from your mobile phone. It empowers your team to manage communications from the office or on the go, and provides a flexible, easy-to-use system for capturing, engaging with, and managing leads. When someone calls one of your CallRail tracking numbers, you'll receive it on your phone. When you make an outbound call from your phone, you can select any of your tracking numbers to serve as your outbound caller ID. In addition to allowing you to handle business from anywhere, Lead Center serves as a robust communications hub, digital database, and cloud-based softphone, all rolled into one. Lead Center also feeds directly into your CallRail account, so you can trace every interaction back to its marketing source. Track the performance of your marketing efforts, calculate ROI down to the penny, and see which ads and campaigns are responsible for driving calls, texts, and form submissions to your business.
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Lead Center: FAQ

Is the Lead Center app compatible with iPads?

Yes, the Lead Center app is compatible with iPads.
The Lead Center app was developed by CallRail, Inc..
Lead Center currently supports iOS 16.0 or later.
2.0 out of 5 is the disappointing rating that Lead Center has received from users.
Business Is The Primary Genre Of The Lead Center App.
The newest version of Lead Center is 2.11.0.
Lead Center’s most recent update was on July 3, 2024.
The app first launched on February 5, 2023.
Safe for children to use, no mature themes or inappropriate content.
Lead Center currently features the following languages: English.
No, Lead Center is not available on Apple Arcade.
No, Lead Center does not offer in-app purchases.
Unfortunately, Lead Center is not tailored for compatibility with Apple Vision Pro.

Screenshots of Lead Center

iphone
ipad

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Reviews of Lead Center

  • Old reviews seem to be from previous versions

    App works overall well. The updates have addressed previous issues. I would say it’s d finitely got room for improvement (like tapping on a text doesn’t always bring up the most up to date feed) but I had to give 5 stars because the old reviews that are 1 star seem to give reasons that aren’t an issue anymore.

    Wanted to give 5 stars for the recent improvements and good trajectory the app has. Hoping that the dev team takes the next few months to continue to address the other small things.
  • Horrible company and app

    If I could give this app 0 stars then I would. Worst call tracking company ever. The app malfunctions, calls drop, and the over all service is terrible. I do not recommend this company or app to anyone.
  • App is subpar for what you pay.

    Overall this app is extremely glitchy. I use call rail because I’m pot committed at this point, and overall it serves is purpose (multiple routing numbers can be managed in one interface. I use call rail for multiple purposes, but this review is for the lead center app.

    1. Managing 150 rentals general call numbers
    2. Multiple mailers and lead generation marketing (10-20numbers).

    Calls:

    Biggest issue is that even with the app open I will miss calls or calls don’t get routed to my phone.

    Caller id is very rarely correct and you cannot update it in the app

    Transferring calls people can get stuck in an endless loop where you can’t find the call.

    Texts:
    Next issue is notifications for texts. You, almost always, have to swipe or refresh the text log to see incoming messages, and even then I have to sometimes close out the app and restart it.

    More than once myself or another agent responded to a customer because we couldn’t see that someone else had already responded.

    Searching for old texts or conversations is almost impossible in the app. They get buried or removed or just can’t be found, even though you see them on the desktop app.