Fronius Solar.start User Reviews

Top reviews

Rubbish app

Never worked for GEN24 inverters.
Set the country code - press next and that’s the last thing the app will do.

What an utterly useless piece of junk

Simply does not work, and I see many other similar complaints online.

Response from developer

Good Day! We are sorry to hear that the quality of products/services did not meet your requirements. We always strive to improve our products /services and we are looking forward to hear from you again. Best regards, your Fronius Team

Does not work

The old app did work, now we have the new app. I did all the setting connections, change to inverter wifi, change back, it’s stuck in the 192 network status. Can no longer log into account and the reset password never sends an email. Tried to reset up the account, but my email is already registered, back to the password reset. Is there someone I can call?
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Response from developer

Good day! Thank you for your feedback. Please contact our support with your request at support@fronius.com. Best regards, your Fronius Team

Offline and warranty registration fault

The inverter was installed and wifi and app set up by installer. The app looked great and provided real time information for about an hour!!

I registered the product and then attempted to apply for the Fronius 5+5 warranty but message kept coming up ‘warranty selection Incomplete (1/1)’. I tried multiple times without any luck at all. FAILURE 1👎

THEN the solar.web current power isn’t providing information as its constantly offline. I’ve logged in and out multiple times but OFFLINE so I really I can’t access what I thought was going to be some great information. FAILURE 2👎

Sadly, my rating is only 1 star as the app only had a 1 hour lifespan and I still access the free extended 5+5 warranty.

Given up! 😟
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Response from developer

Good day! We are very sorry that you were not satisfied with our service/our products. We attach great value to the quality and satisfaction of our customers. Therefore we ask you to contact our support (support@fronius.com), our experts will endeavor to find a timely solution. Thanks a lot! Best regards, your Fronius Team

Great Interface

Shout out to Fronius and the new Solar.start app. Great interface

Response from developer

Good day! Thank you very much for your great feedback. Best regards, your Fronius Team

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