OmniRide On User Reviews

Top reviews

Worst

I don’t like how when their here they have to wait 1 min for you before they would wait 5 min and I don’t like how they can’t go anywhere outside of central. If’s there’s a specific location you need to go to they will always take you to the wrong location and I tell them I’m supposed to go there and they’ll be all like it says your drop off it right here and it’s just frustrating I don’t recommended this app for public transportation
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Horrible

Easy to book but these drivers are so rude.

Life saver

Excellent service very prompt. You even get a free bus pass with paid rides. A real game changer..

Services In high demand

Whenever I try to book a ride, it says it’s in high demand and can’t be used. I try over and over again to make it work, but it still stays the same thing. I end up having to wait for long times to get picked up and just end up giving up and not booking a ride. I don’t know if it’s glitching or if there really is no ride available, but something should be done so people don’t have to wait long times. Other than that, it works well and takes you to your designated place.
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The best travel ever

The people are really nice also if you are a k-12 student you may ride the bus for 2 dollars which is amazing because you may get around for really cheap

Price increase

San Bernardino prices are going up so I now have to play double the price just for my driver to show up over half an hour late??? If it was a one-time thing I’d understand but the driver always waits until after the pick up window has long since passed. If you try to leave a complaint, surprise surprise, no response. Now I’m paying double for this? There’s absolutely no reason for this.
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Make Cashless payments easier pls

Can you pls add apple pay or paypal so that it’s easier to transact next time

Patricia

Patricia is always helpful and courteous. I ride in a wheelchair and she is one of very few drivers I find unbothered by helping me get situated. #chinohills

I recommend

This better than Uber or lift for city in upland

Needs improvement

The concept is nice but needs a lot of improvements one should be able to decide closest virtual bus stops
I had my address under pickup and it finalized a virtual bus stop 20 minutes away from home when there was a 6 minute bus stop a lot closer to home. A lot of issues with that from people who use it in the Bloomington area
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